Job Title

WE ARESoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, APAC, and LATAM. We are about people who create bold things, make a difference, have fun, and love their work.Data Science Center of Excellence is one of the largest teams in Eastern Europe that stood at the origins of Data Science. We are transforming how thousands of global organizations do business by developing the most innovative technologies and processes in Big Data, the Internet of Things (IoT), Data Science, and Experience Design.IF YOU AREHaving a background in data annotation, human label review, or LLM response evaluationWell-versed in AI prompt design, safety evaluation, or bias reduction practicesConfident in SQL for data querying and analysisStrong in analytics and critical thinkingExperienced with AI tools, especially LLMs, and prompt engineering conceptsFamiliar with Boolean syntax and its application in search logicAccustomed to working with large datasets in a fast-paced, collaborative environmentProficient in Google Workspace (Docs, Sheets, Gmail, etc.)An excellent communicator with upper-intermediate English level, and advantage of French;AND YOU WANT TOAnalyze large datasets to assess search relevance, identify trends, and uncover insights to improve user experienceMonitor, measure, and evaluate the performance of A/B experiments using strong SQL skillsLeverage AI tools and LLMs (e.g., ChatGPT) to evaluate outputs, enhance usability, and refine prompt designCollaborate with product and research teams to review and annotate LLM responses for accuracy, safety, and bias reductionApply Boolean logic to search queries and support search-tuning effortsContribute to human labeling tasks and data annotation projectsCommunicate analytical findings clearly in both French and English;TOGETHER WE WILLShape our collective future by contributing to cutting-edge technologies and addressing the most pressing industry challengesWork on diverse projects across retail, finance, healthcare, manufacturing, energy, mining, and automotive, driving innovation and impacting companies' global successHave the opportunity to speak at conferences and other events, demonstrating thought leadershipBe a part of a community larger than any single project — a professional circle that values your skills and fosters your growthMentor and guide AI and Data Science teams through the development processes and play a pivotal role in contributing to competence groups and recruitment initiativesPromote SoftServe’s brand by publishing tech-centric articles and blogs and presenting at industry-leading events and conferencesMake a substantial impact on society and the world through our innovative solutionsAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.