Job Title

About the roleThe Business Analyst position is responsible for partnering with various departments to understand business needs and processes, strategize innovative solutions to improve operations, and translate requirements into user stories.Essential Functions:Work closely with end users in People Operations, Client Services, Delivery, and Finance to gather requirements, understand business/system needs, and create workable user storiesManage user stories in Jira and drive priorities for agile executionTranslate business requirements for the development team and identify any potential impacts to existing functionalityAssist QA team with creating comprehensive test case scenariosParticipate in agile ceremonies, including scrum calls, sprint planning and retrospectivesPartner with users and the development team on support ticket review and resolutionMaintain open and proactive communication with the users on pending requirementsConduct User Acceptance Testing (UAT), and coordinate execution and sign offCreate and maintain user training materials and prepare release notes Conduct producttraining for new users and demo new featuresCollaborate with the product manager on roadmap planning and prioritizationStrengthen process discipline using appropriate performance metricsPerform other duties as assignedRequired Knowledge, Skills, and ExperienceGED with 5+ years of experience or equivalent combination of education and experiencerequiredExperience with HRIS (Workday, ADP, etc.)Excellent verbal and written communication skills (in-person, via phone/video calls, instant messaging, etc.)Strong analytical skills and attention to detailAbility to multi-task and prioritize in a fast-paced work environment