Job Title

Assistant Store ManagerLocation: Ahmedabad Reports to: Store Manager / Area Manager Industry: Pet Care & Retail (Omni-Channel) Experience Required: 2–4 years in retail or customer-facing rolesKey Responsibilities:Sales & Customer Experience: Assist in driving store sales targets through customer-centric service. Ensure exceptional in-store experience by understanding customer needs and providing relevant product recommendations.Store Operations: Manage daily store operations including staff scheduling, inventory handling, stock replenishment, and adherence to SOPs. Ensure visual merchandising aligns with brand guidelines.Team Management: Supervise, train, and motivate the store team to achieve performance KPIs. Step in for the Store Manager when needed.Customer Engagement: Address customer queries, complaints, and feedback promptly and professionally. Build customer relationships and loyalty through CRM tools and follow-ups.Reporting & Analysis: Support in preparing daily sales reports, footfall analysis, and tracking fast- and slow-moving products. Provide inputs to optimize store layout and product placements.Compliance & Hygiene: Ensure adherence to grooming standards, safety policies, and hygiene protocols for both staff and the pet-friendly environment.Desired Skills & Qualifications:Graduate degree preferred (any discipline)Retail sales, team supervision, and POS systems proficiencyStrong communication and interpersonal skillsPassion for pets and pet wellness a strong plusComfortable working weekends/retail hours