Vanan Online ServicesJob title: Sales Consultant / Senior Sales Consultant – INTERNATIONAL VOICE PROCESS Job Description: Vanan Online Services is a language company, we offer transcription, translation, voice over, typing, captioning and other related services. As a sales consultant, you will be receiving inbound calls, chats and emails with service enquiries. Your role is to convert the enquiries you receive into sales. Once the customer is happy with the quote you’ve offered, you will be proceeding with the payment process and you will be moving the ticket to the concerned team to work on the project. Once the files are delivered to the client, you will be following up with the customer to see if they are satisfied with the service we’ve offered. HR contact: Shirly – 9176466866 Skills: ➢ Excellent written and verbal communication skills required. ➢ Typing Speed: 40 WPM. ➢ Strong analytical skills required. ➢ Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner. ➢ Process and respond to phone calls and chats received from clients. ➢ Need to be customer centric. ➢ Must be able to interact with external parties like customers and other teams comfortably. ➢ Should be willing to work in rotational shifts and over the weekend (if required). Salary: Negotiable Experience: ➢ 0 – 3 Years (with International Voice) ➢ Fresher – Excellent Communication Interview Level: ➢ Level 1 – Telephonic Discussion with HR ➢ Level 2 – One on one With Team Manager ➢ Level 3 - Comprehension task (Topic will be given and must write minimum 10 to 15 points on their own) to check the written skill. ➢ Level 4 – F2F With Team Manager & COO If selected, Salary discussion with HR on the same day. Important Note: Candidate Should have excellent Verbal & Written communication. For Experience: Must have experience in International Voice process. Transportation will not be provided from our end. Can offer best package & Attractive incentives. Shift Timings: Rotational Night Shift
Job Title
Sales Consultant / Senior Sales Consultant – INTERNATIONAL VOICE PROCESS