Job Title

About Company : Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters.Job Title : Google Dialog FlowExp : 3.5 yrs to 8 yrsWork Type : ContractWork Mode : HybridLocations : Hyderabad, Bangalore, Chennai, Pune, Kolkata, Gurgaon, Mumbai, Noida, CoimbatoreNotice Period : Immediate to 15 daysGDF JD :1. Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment2. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system3. Experience using Google DF and REST API for building the Bots4. Working Experience in Google dialog workflows for interaction and routing5. Development experience in Java, node.js would be must for Integration6. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS7. Knowledge in Contact center technologies (including CRM and WFM) would be an added advantage8. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role9. Experience in Agile frameworks, story boards, projects would be an added advantage10. Knowledge on various components of Google CCAI.11. Minimum exp 3-7 years,