Job Title

JD-ServiceNowTechnical Skills needed-ServiceNow (ITSM OR HRSD OR CSM OR FSM OR PORTAL,CMDB,VIRTUAL AGENT,ITAM,ITOM,ITBM,CMDB etc.. With strong Scripting and integrations) Pls confirm your availability for F2F interview on 10th May in Noida (Saturday) - Pls send an updated CV along with your recent passport size photo in JPG format with below details.Total experience-ServiceNow exp-specify the modules-Name the certifications-Current CTC-Expected CTC-Notice PeriodPermanent or Contract in current company- HRSD· Experience with the ServiceNow HR Service Delivery (HRSD) application· Knowledge of HR functions, processes, and best practices· Knowledge of Case Management, Knowledge Management best practices and design· Experience designing and/or implementing an HR Shared Services center· Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.ORCSM· Must have hands on standard CSM process implementation· ServiceNow in depth Process knowledge (CSM Process, integrations etc.)· Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.…)· Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement ManagementORFSM· Working experience with FSM application on Work Order management, scheduling and dispatch· Configuring Field Agent activities ( Mobile & Desktop)· Configuring Field Service Business Process, Assignment, and Add-ons· Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording· Integrations with Applications and Data Sources. Process Integrations· Good Knowledge on Field Service Industry good practiceRegards,Krishnaveni S.