Job Title

Job descriptionJob PurposeSupport Solutions Lead in building and delivering the assigned digital platforms and solutions. Ensure the solutions built are differentiated by creative technology and superior client experience which gives the business a competitive edge.Ensure revenue generation through the platform by equipping sales channels with solutions and enablers for the same. Drive business and revenue traction for the platforms through marketing, training and engagement across internal and external stakeholders and channels.Key Responsibility Areas (KRAs)ActionablesProduct Focus and Business BuildingYou will identify potential fintech/tech partners relevant for Institutional business, and forge alliances to build scaleYou will Co-create products with technology partners/vendors and integrate with Banking products with an objective of augmenting new customer acquisitionCollaborate with various products teams in the bank to integrate customized product offerings for the cohort of customers associated with the platformsEnsure the solutions create tangible value for customers and are effective from a Functionality, Security and Performance (FSP) standpointTrack competition performance/movements in Institutional segment and undertake measures to ensure superior experience and deliveryTechnologyYou will work closely with technology partners/vendors, in-house technology teams, and other stakeholders to drive the below:conceptualize platform architecturedevelop the platform features & customer journeyensure high quality UI/UXdrive customer marketing campaigns and eventsdrive training and related activities to create bankwide awarenessStakeholder ManagementCollaborate with internal business stakeholders including GIB Sales Channel, Branch Banking network to solicit regular feedback, make necessary iterations, develop region specific initiatives, and provide the necessary support required.Working with operations and related teams to craft/reform processes as requiredPartnering with functional teams like marketing, legal, communications, compliance and others to undertake various activities associated with business building.Drive trainings, webinars and interactive sessions with stakeholders for better engagement and adoption of the solutions developed.Educational QualificationsKey SkillsPost-Graduation: MBA from Tier-1/2 institutesUnderstanding of Digital Technologies & future trendsExposure to building mobile apps (preferred)Effective CommunicationBanking Product & Process KnowledgeRegulatory KnowledgePlanning and Organizing SkillsCollaboration with cross-functional teamsKeen to learn new thingsExperience RequiredMinimum experience: 4-5 years2-3 years’ experience in product management, building new digital products and solutionsExposure to FinTech/Banking, Technology, and/or Management Consulting with business building experience for 2+ yearsMajor Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)Technology teamsVendor partnersSales teamsMarketingComplianceHR