Who we are FCML is a pioneer in the retail and distribution of luxury interior lifestyle in India over the last 20 years.The Company is on a path of rapid expansion and growth through new showrooms, divisions, and product offerings. With two own stores (Delhi & Mumbai) and 9 Franchised stores (and growing) across India, the Company is expanding its national footprint and its Customer base. This is an exciting opportunity to shape the future of FCML and drive growth for the company. If you are a strategic thinker with a passion for growth, we would love to hear from you.Job OverviewThe National Sales Manager – Wooden Flooring division will oversee business development, operations, client management, team building, and strategic expansion of the vertical across India. This role demands a seasoned leader with deep experience in the building materials or luxury interiors sector, exceptional understanding of HNI client behavior, and the ability to drive scale with agility.The ideal candidate must have:Experience in the building materials industry, preferably in the premium or luxury segment.A proven track record of working with HNI clients, understanding their preferences and service expectations.Exceptional grooming and personal hygiene standards — non-negotiable in the ultra-luxury segment.A “sales comes first” mindset, with a consistent focus on revenue growth and client satisfaction.Ability to hire, train, and mentor high-performing teams, and build scalable systems.A selfless leader who uplifts their team and puts collective success above personal credit.Strong aesthetic sense and an eye for luxury interior standards and product presentation.Comfortable with frequent travel across regions for client meetings, dealer development, site inspections, and market visits.Experience with new dealer acquisition, franchise expansion, and network building.Alignment with FCML’s luxury brand values, with integrity, poise, and calmness under pressure. Key Responsibilities Strategic Leadership· Develop and execute business strategies for market penetration and sustainable growth.· Identify new dealer/franchisee opportunities across India.· Maintain an agile approach toward expanding the business footprint. Dealer & Franchise DevelopmentLead the identification, evaluation, and appointment of new dealers and franchise partners in key markets.Build systems and SOPs to support smooth onboarding, training, and commercial execution for new partners. Sales & Marketing· Direct sales strategy and monitor conversions across the national team.· Handle key HNI accounts and drive high-value closures personally.· Build strong relationships with architects, interior designers, and contractors.· Represent the brand at exhibitions, elite design events, and industry gatherings.· Negotiate deals with tact, maintaining premium brand positioning. Team Leadership· Build a motivated, accountable, and high-performing sales force.· Train team members to handle luxury clientele with finesse and discipline.· Uphold reporting discipline and clarity in vertical operations.· Collaborate closely with the Store Heads. Operations Management· Coordinate with cross-functional teams – logistics, installers, warehousing – to ensure smooth project execution.· Solve on-ground problems during installations or client site issues with speed and maturity.· Manage site reporting, document progress, and oversee the sales funnel closely. Product & Market Expertise· Gain a deep understanding of wood flooring, installation practices, finishes, and global trends.· Stay ahead of competitor activity and identify opportunities for differentiation.· Guide product merchandising and showroom presentation to align with luxury standards. Inventory and Display ManagementOversee showroom inventory, ensuring all items are well-stocked and correctly displayed.Coordinate with the merchandising team to ensure that the showroom reflects brand standards.Execute seasonal and promotional setups to maximize product visibility and customer interest. Experience Required: · 25+ years of experience in sales, preferably in the luxury interiors or building material industry.· Experience managing large teams and national-level operations.· Proven performance in business development, dealer creation, and high-value B2C sales.· Strong negotiation, problem-solving, and leadership skills.· MBA or equivalent professional education preferred.· A hands-on leader, equally confident in showrooms, construction sites, or client homes.· Must be process-oriented, highly presentable, and aligned with the culture of luxury service. Knowledge and Skills: · Exceptional interpersonal and relationship-building skills.· Strong understanding of customer needs and the ability to provide excellent customer service.· Excellent communication skills, both verbal and written.· Problem-solving and negotiation skills.· Ability to lead and motivate a team effectively.· Proficient in using MS Office and CRM software. Working Conditions: · This role involves frequent interactions with clients, architects, interior decorators, and the sales team.· Travel required extensively across India.· Location: Head Office – Okhla, Delhi
Job Title
National Sales Manager– Wood Floor