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Job Title


CRM Systems & Automation Specialist (HighLevel Expert)


Company : Total Digital Solutions Group


Location : Thrissur, Kerala


Created : 2025-05-07


Job Type : Full Time


Job Description

Job Title:CRM Systems & Automation Specialist (HighLevel Expert)Company: TDS GroupLocation: Remote (UAE Time Zone Working Hours)Position Type: Part-Time (20 Hours/Week to Start – Full-Time Potential)Working Hours: Either 9:00am–1:00pm or 1:00pm–5:00pm UAE TimeSalary: $600 (Part-Time) / $1,200 (Full-Time)About the RoleTDS Group is seeking a technically skilled CRM Systems & Automation Specialist with hands-on experience in GoHighLevel (HighLevel) to help build, scale, and maintain both our internal CRM ecosystem and our new white-labelled product, Prospect AI.This is a part-time remote role (20 hours per week) with the intention to scale to full-time in 2–3 months as the product and workload grow. You'll be responsible for both the technical implementation of our Prospect AI platform and ongoing CRM support for existing digital clients.You’ll work closely with the founders, developers, and marketing teams to customise and deploy Prospect AI accounts, and ensure existing clients are fully supported with integrations, automation, messaging, and CRM reporting.Key ResponsibilitiesProspect AI Product Setup & DevelopmentManage end-to-end client onboarding for Prospect AI using a predefined SOP and account snapshot.Configure and customise the CRM including:Lead source integrationsAutomated workflowsConversational AI setup and promptsA2P SMS registrationPipeline and opportunity stagesSocial media/WhatsApp integrationsCustom forms and templated messagesCollaborate with the marketing and web teams to ensure CRM setup is aligned with each client’s funnelTest new features, integrations, and flows before deploymentLearn and apply new HighLevel capabilities to help us maintain our edgeCRM Management for Active ClientsMaintain and troubleshoot CRM systems (mainly HighLevel; some ActiveCampaign, Pipedrive, etc.)Ensure lead capture, segmentation, pipeline status, and automations are functioning correctlyBuild monthly email campaigns from provided copy and assetsManage Zapier and other automation tools to sync data between platformsWork with the team to implement improvements in current client systemsWho We’re Looking For✔ Extensive, hands-on experience in GoHighLevel (must-have)✔ Working knowledge of CRMs like HubSpot, ActiveCampaign, Pipedrive, etc.✔ Strong understanding of CRM structure: workflows, triggers, email/SMS automations, pipelines, forms✔ Technical mindset – capable of building, testing, and troubleshooting CRM setups independently✔ Familiar with tools like Zapier, Google Sheets, and basic integrations✔ Highly organised with strong attention to detail (naming, tagging, logic paths)✔ Eager to learn and improve the CRM product through internal testing and innovation✔ Excellent communication and documentation skillsWhat’s in It for YouBe part of building a brand-new AI product from the ground upPlay a key role in the growth and structure of our Prospect AI divisionWork remotely with flexibility, with a clear path to full-timeCollaborate with a passionate, fast-moving digital team across marketing, development, and deliveryExposure to technical platforms and real-world automation at scaleHow to ApplyIf you're an experienced HighLevel expert with a passion for automation and product development, we want to hear from you.Please submit your application via LinkedIn.Why Join TDS Group?At TDS Group, we don’t just implement systems — we build scalable solutions that transform how service businesses sell. You’ll be working on a product that’s evolving fast, with the chance to influence its development and become a key part of our AI growth strategy.If you’re looking for a long-term role where you can combine CRM, automation, and problem-solving, apply now via LinkedIn.Join us and help shape the future of Prospect AI.