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Job Title


Assistant Vice President - Talent Acquisition (BPO hiring)


Company : Quess Corp Limited


Location : Lucknow, Uttar pradesh


Created : 2025-05-07


Job Type : Full Time


Job Description

About US:Digitide (Quess GTS) is an AI-first, digital-native solutions provider, We are focused on enabling enterprise success through comprehensive digital transformation. Our expertise encompasses Digital IT Services, Platforms, Business Processes and Cloud Infrastructure, offering cutting-edge and scalable technologies that drive business efficiency, enhance customer experience and grow customer revenue. Digitide (Quess GTS) specializes in delivering end-to-end IT and business process services tailored to meet the complex needs of industries like insurance, finance and, healthcare.Position Title: Assistant Vice President Talent Acquisition (BPO/BPM/Mass Hiring)Location: Mumbai Role Overview:We are seeking a dynamic and results-oriented Assistant Vice President Talent Acquisition to lead our strategic campus recruitment initiatives focused on bulk hiring Agent-level talent, specifically within the BPO/BPM industry. This role will be responsible for designing, implementing, and executing innovative hiring programs to meet our aggressive growth targets. The ideal candidate will have a proven track record of successfully managing large-scale hiring drives and optimizing the end-to-end recruitment process for high-volume hiring.Key Responsibilities: Evaluate current and future staffing requirements in alignment with our business strategy and execute effective talent acquisition strategiesCollaborating and consulting with the hiring managers to understand growth goals, develop a recruiting strategy and prioritize the business needs well within stipulated timelinesApply strong business acumen and strategic thinking to align talent acquisition with business objectives and identify opportunities and gapsDrive process compliance by proactively identifying risks and mitigating themManaging escalations keeping business interest first Understanding position requirements and the hiring function’s deliverables in depth, Devise sourcing strategy and develop a candidate pipeline, Ensuring a healthy pipeline till closure, report sourcing risks upfront Develop understanding of new hiring practices, market intelligence and trends in the industryProviding recruiting activity management reports and metrics Build market intelligence on the hiring landscape and utilize this information for hiring the best talent in the firm Generating periodic reports and dashboards to analyse trends for management’s review Lead data related automation initiatives to drive efficiency and productivity Analyze data and statistics for trends and patterns with attention to recruitment, hiring practices and compliance Representing Conneqt as an employer of choice to prospective candidates and increasing the latent talent pool for various roles across the geographies Managing/mentoring a team of Managers and Recruiters and reporting it to managementFoster a high-performance culture within the recruitment team, establish clear goals, and provide coaching and feedback to achieve recruitment objectives and facilitate professional growthCommunicating with the team in order to streamline processes, solve problems and identify areas of improvement Working closely with the team and guide them on day-to-day project management and delivery Retaining and recognizing talent in the team while promoting positive work environmentQualifications & Experience:Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.Minimum of 15+ years of progressive experience in talent acquisition, with a significant focus on BPO/BPM and bulk hiring. Knowledge of relevant labor laws and employment regulations.Excellent communication & Strong analytical skills Keen eye for detail, Team Management Strong negotiation and influencing skills.Proficient in Excel and PowerPointGood time management and multi-tasking skill