General Manager – OperationsPosition Type: Full TimeLocation: Corporate Office, HyderabadFunction: Operations & ManagementAbout the Role:The General Manager Operations - O&M business will own, be responsible & accountable for ensuring operations on the client sites are conducted as per client standards and expectations. The individual will assess plan, organize, and execute operation requirements for client businesses. The role will also require deep relationship connects with all stakeholders including customers, employees and suppliers to create a win-win proposition that creates value to customers as well asSigachi.Key Job Responsibilities:- Oversee a large number of managed services contracts across multiple clients and sites. This includes: - Setting success criteria and KPIs - Creating a strong set of SOPs - Hiring, training and deployment of a team that understand and adheres to the SOPs set out. - Setting up and ensuring smooth running of daily, weekly, monthly, and quarterly reporting frameworks. - Managing client relationships – especially with client managers responsible for the oversight of the services being by the Sigachi O&M team - Have a good understanding and experience of the commercial structure of such contracts / programs. - Recruit and deploy at scale. - Lead a large workforce including overseeing all aspects of their performance management and well-being.What a good candidate will bring:- Experience of having led a significant team that delivered no less than INR 300 crores of O&M revenues in the India market. - Experience of having overseen multiple contract sties (no less than 4-5 large sites) at a given moment of time - Ability to perform under pressure; someone who leads from the front; ability to train a winning sales team; high ethical bar. - Ability to showcase his / her ability to be an excellent people manager.Job Specification:- Strong operations management experience to run best in class practices. - Project cum operations experience with focus on safety & productivity - Sound knowledge on “O&M” contracts, including techno-commercial legal aspects of such contracts - Resourceful in building high performance teams, develop next generation of leaders within the company. - Long, wide & deep network contact of people, decision makers, influencers and others that helps in establishing long lasting business relationships. - Hands on involvement for operational excellence including big ticket initiatives for Process Improvement, - Innovation, Technology deployment, LEAN / 6 Sigma projects among others.Qualification – Bachelors’ / master’s in chemical engineering or any other engineering discipline. MBA is preferred.Other pre-requisites:- Will operate out of the Sigachi corporate office at Hyderabad. - Impeccable history & reputation for Integrity, Result orientation, Execution, Strategic mindset, People leadership & Client managementAbout SigachiSigachi Industries Limited is a Public Listed Healthcare company working in domains of Pharmaceutical, Food & Nutrition industry. Sigachi was incorporated in the year 1989 and is one of the largest manufacturers of cellulose & cellulose based products worldwide. Sigachi’s four multilocational facilities in Telangana and Gujarat are EXCiPACT GMP, SGMP, HACCP,EDQM CEP, FSSAI and ISO 9001:2015 certified. Sigachi has established itself as a quality conscious and dependable supplier in India and across Asia, Australia, American Continent, Europe, and Middle East, delivering newer differentiated Products which addresses the unmet needs of the Market.Sigachi is a value driven company and fosters employee creativity, expertise, skillsets & wellbeing to achieve motto of “Experience Excellence”.Sigachi’s “Operations & Management” (O&M) business, operates as an independent P&L. The O&M business is an important cog in the wheel for Sigachi as it provides greater visibility, endorsement & brand value for the company. The business model is capability outsourcing, i.e., Sigachi provides full time work force covering all levels & functions to manage the operations, maintenance & management of client companies. Currently we have 6 large business clientscovering Gujarat & Andhra Pradesh. It is poised to grow exponentially over the next 3-5 years to an estimated 500 – 700 crores turnover business.
Job Title
General Manager Operations