Job Title

ServiceNow Lead - 8 - 12 years of experienceJoining time: Immediate - 30 days maximum.Location: BangaloreResponsibilities:Responsible for the technical specification and implementation of customer requests from a groomed and prioritized backlogWork as a senior dev team member to convert customer requests into technical solutions and make the necessary changes to deliver the request according to best practiceWork as an active team member on the team to help define targets, obstacles, & action plans both for internal processes as well as external business processes.Write test plans, test steps, ensure quality development is maintained, approve users’ stories from a technical standpoint, and create another artifact documentation as neededAssist in other functions of the team as needed (i.e... QA, Testing, other SDLC activities).Participate in Sprint Planning, Retrospectives, Daily Standup, and other Agile ceremonies as required.Requirements:Job Specific Specialized Knowledge & Skills:Expert in ServiceNow administration, configuration, and developer requiredServiceNow ITSM, ITOM, CMDB, KB experience requiredExpert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled JobsExperience in developing ServiceNow client and server-side scriptingUnderstanding of ServiceNow API development and integration of ServiceNow to Other ApplicationsCustomizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.Expert in ServiceNow workflow configuration and managementExperience writing scoped applications and extending the ServiceNow schemaLanguages: Java, JavaScript, AngularJS, REST, SOAP, PowerShell, bash, VB ScriptExcellent communication and documentation skillsExcellent troubleshooting skillsBachelor’s degree in technology5+ years working with enterprise software required and complex integrations3+ year Developer requiredCritical Implementation Skill to look for are:1.    ITSM Implementation CertifiedCritical Performance Competencies: Excellent analytical and problem-solving abilitiesAptitude for learning and strong desire to learnExcellent documentation skillsSuperior communication skillsEffective customer relationship skills and influencing skillsHigh-energy and results-orientedStrong presentation and communication skillsValue Competencies:Displays passion for & responsibility to the customerDisplays leadership through innovation in everything you doDisplays a passion for what you do and a drive to improveDisplays a relentless commitment to winDisplays personal & corporate integrityPhysical and Cognitive or Mental Requirements:Concur is a dynamic, growing and fast-paced organization. As such, successful employees can work in a fast-paced environment, managing multiple priorities often under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, concur offers flexibility as to the specific working hours that may be required or available depending on your role.Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solves to our core value of a Leadership through innovation in everything we do. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for most opportunities with Concur.Confidentiality and our core value a Personal and corporate integrity are critical components being that Concur is working towards building a great, enduring company.