Job Purpose The candidate provides strategic leadership for a team responsible for developing, implementing and evaluating recruiting systems, programs, policies and initiatives that connect students of the PGP program at ISB with employers. The portfolio of responsibilities of the candidate includes job placement, employer relations, career coaching and counseling, professional development, the ability to cultivate key relationships with internal stakeholders such as advancement, alumni affairs, partner schools, and faculty, and strategic planning and management of the Career Advancement Services team.Job Outline Key Responsibilities:Corporate Relations: The candidate is responsible for developing a team of business development professionals that deliver to students, higher number of quality job offers. Lead the development and management of employer or corporate relations. This effort includes growth and cultivation of relationships with existing employer contacts as well as growth of relationships with new corporate partners to increase the number and quality of job opportunities for students. Pursue increased potential for international career opportunities.Closely monitor and review labour markets to identify emergent opportunities and trends that are aligned with student needs. Collaborate with various constituencies in the school such as Advancement, student-led clubs, and Research Centers and Institutes to identify corporate partnerships, development opportunities and employment initiatives across diverse sectors.Establish policies and standards for company and job selection, student presentation, candidate evaluation, and follow-up and feedback from employers and graduates.Career Counselling and Coaching:The candidate will hire, supervise, evaluate, and provide effective feedback and performance management for a team of career coaches. Establish guidelines, policies and practices for providing high-quality, customized career coaching for all students. Oversee the design and direction of a range of career educational workshops and programs for quality and impact.Build a strong data analytics function that provides labour market information to advisory services on a real-time basis and to academic constituencies in the school.Events and Marketing:Develop and maintain corporate outreach programs. Oversee development and implementation of various events and activities (campus-based, industry-based, career fairs, seminars, presentations, workshops, alumni networking events, etc.), and work with Marketing Communications to develop high quality marketing collateral for both online and offline media.Present ISB’s unique value proposition to diverse recruiters and impress upon them the learning rigor that each student undergoes. S/he should find avenues to involve the recruiters in any major events of the school to ensure their rich ad continued engagement.Alumni Programming:The candidate will extend the above career advisory services to alumni of the PGP program.Ensure accurate and complete alumni database records; capture contact, biographical and career information of alumni surveys, projects (i.e. alumni directory:, correspondence, website, postal returns, etc.)Develop alumni career resource tools just as career assessment meetings, career decision making and career transition assistance, guidance and direction on necessary tools for a professional job search including networking, résumé writing, and résumé critiques. Plan and implement events to facilitate alumni interactions with employers and industry professionals.Work with Alumni Engagement to create and develop alumni relations initiatives and corporate outreach programs.Administration:Leads strategic planning and manages and oversee administration. Establishes long- and short-term goals and policies, ensures day-to-day operations are in line with those goals and policies, and assesses programs and services with respect to key metrics such as costs, value, and participation and engagement.The candidate will consult with academic deans and faculty to ensure that career programs and services address student needs, provide faculty information on opportunities to bridge skills development that takes place in the classroom, direct co-curricular efforts to assist students in demonstrating competences that help meet their career aspirations, and work with diverse offices in the school to enhance skills development in student leadership and employment activities.Determines staffing needs, hires, supervises and evaluates staff and provides effective feedback and performance management guidance. Manages the Center’s budget and other resources; oversees expenditures, resource allocation and effective management.Collects and reports employment outcomes and other data related to institutional effectiveness of CAS to constituents inside and outside the university.Job SpecificationKnowledge / Education Advanced degree in Business, Marketing or a related field or equivalent training, education, or experience. Specific SkillsProven experience in career advising, coaching and placement for a diverse multi-cultural audience in a higher educational setting.Sound knowledge of global hiring and employment trends, the economy, effective interventions, technology and industry networks. Proven record in leading and developing cohesive teams, defining tangible measures of success for both internal and external constituencies, managing performance and productivity, strategic planning and contributing to organizational leadership.Strong student empathyStrong interpersonal, verbal and written communication skills with the ability to develop and maintain effective relationships with a wide range of internal and external stakeholders. Strong organizational, time management and prioritization skills. Process orientation and attention to detail.Desirable ExperienceMinimum of 10 years of leadership experience in career services, employment/ job placement, business development, employer relations, counseling, student affairs, talent development roles with administrative, budget and personnel leadership responsibilities in a higher education setting.Experience directing, developing and administering programs, seminars and events, andproducing training and educational materials related to career development.Record of multicultural and global competence preferred.Job Interface/Relationships:Internal Deputy Dean for ProgrammesMarketing and CommunicationsAlumni RelationsProgramme Delivery teams (ASA)Research Centres and InstitutesAdvancementAdmissions CommitteeStudents and Faculty ExternalAlumniCompanies across diverse sectorsProspective StudentsGraduate Management Admission Council (GMAC), Education Testing Services (ETS) and other agenciesBanks/Vendors, etc.Coaching centersEB members
Job Title
Director - Career Advancement Services