#Walkin Drive HyderabadSkill: Service Now Developer (ITSM/ITOM/SECOPS/SAM/HRSD) Experience: 5+ YearsDrive Date: 10th May (Saturday)Venue:DP - Cafeteria TCS Deccan Park, Cafeteria Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, 500081.Job Responsibility:Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC)Responsible for developing/administering technical solutions on the ServiceNow satisfy the business needs of the IT department and beyond. Good practice in web programming/configuration techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues Consults with Process Leaders to develop appropriate technical solutions in Service Now Follows up on outstanding development needs and provides timely status reports to the project manager Advises on options, risk and impacts on business/ITIL processes Communicates technical problems and solutions to both tech and non-tech audiences Import/Export Data from Excel using Transform maps Third Party Mobile applications Integration REST APIs , SOAP APIs Implementation of CMDB and Asset managementSkills Overview (MUST HAVE): Knowledge of CMDB (Hierarchy, table/field creation, classes, attribute mapping & others). End to end set up of CMDB & Asset Management Event Management, Service Mapping Configuration of UI policy, UI Action, Business Rules Transform Maps Hands-on experience of Identification & Reconciliation Engine Discovery Phases of Discovery Concept of Sensor, probe and Pattern Debugging/modification of Pattern Fair understanding of network devices, servers, databases, middleware from discovery point of view Knowledge of Troubleshooting of discovery IRE enginesKnowledge of web based development languages; specifically JavaScript Strong customer service and excellent verbal/written communication Excellent attention to details, ability to multitask and effective time management skills Understand full application lifecycle CSA, CMDB & Discovery mainline certifications (MUST HAVE) Past work experience on CMDB, Discovery, Service Mapping, Event Management, Cloud Discovery, Asset Management, Integrations (MUST HAVE) Experience in Client Facing Communications (Oral, Written)Venue : Tata Consultancy Services Kohinoor IT Park, 1, Hitech City Rd, Land Mark Residency, Kondapur, Hyderabad Telangana 500084
Job Title
Project Specialist