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Job Overview:We are hiring a Senior Director to lead our Quality Engineering & Testing Services division and drive strategic growth, innovation, and delivery excellence across multiple domains. This is a high-impact leadership role for a seasoned professional with 20+ years of experience in Quality Engineering, Software Testing, or related fields, including 10+ years in a senior leadership position (Director or above).As a key leader, you will shape and execute the strategic vision for our core service offerings, manage large and complex global teams (U.S., India, and other locations), and collaborate with C-suite executives, clients, and cross-functional teams to deliver cutting-edge solutions. Your leadership will be instrumental in driving operational excellence and spearheading AI-driven innovation in the testing landscape.Experience in applying AI/ML technologies in software testing is highly desirable. Familiarity with domains such as BFSI, Retail, or Energy & Utilities is a strong advantage.This is an exciting opportunity to join QualiZeal at a transformative time, contributing to the growth of a dynamic and fast-scaling organization.Job Responsibilities:Strategic Leadership:- Shape and execute the strategic vision for Quality Engineering and Testing Services across BFSI, Retail, and Energy & Utilities. - Lead high-performing teams to deliver innovative, client-focused solutions. - Drive thought leadership through the adoption of modern QE practices, automation, and AI technologies.Operational Excellence:- Oversee end-to-end delivery of testing services to ensure high-quality, on-time outcomes. - Establish and track KPIs to monitor performance, productivity, and client satisfaction. - Streamline operational processes to enhance efficiency and scalability across global teams.Domain Expertise:- Provide guidance on QE best practices with a focus on industry-specific needs. - Continuously monitor trends in AI, automation, and testing to evolve service offerings.Transformation & Innovation:- Champion digital transformation by integrating emerging technologies and methodologies. - Lead innovation initiatives across the testing lifecycle to drive continuous delivery and automation.People Leadership & Development:- Mentor senior leaders and teams, promoting a culture of excellence and growth. - Develop leadership programs, succession plans, and talent retention strategies.Client Relationship Management:- Build strong relationships with key clients, aligning QE solutions with their business goals. - Partner with sales and business development teams to drive growth through new and existing accounts.Job Requirements:- Technology Leadership: Proven expertise in QE, automation, and AI applications in testing. - Domain Knowledge: Deep experience in Insurance, Retail, or Energy & Utilities, with an understanding of industry-specific challenges. - People Management & Leadership: Track record of mentoring and leading diverse global teams with a servant-leadership mindset. - Transformation Expertise: Experience driving tech-led organizational change and modernizing QE practices. - Client-Centric Focus: Ability to engage C-suite clients, translating business challenges into actionable solutions. - Communication & Stakeholder Management: Exceptional collaboration and communication skills across geographies and functions. - Business Acumen: Strong P&L understanding with a focus on aligning QE services to measurable business outcomes.Why QualiZeal?- Award-Winning Workplace: Certified as a Great Place to Work® and recognized by ET NOW as the Best Organization for Women in 2025. - Proven Engagement: Industry-recognized client and employee Net Promoter Scores (NPS). - Growth-Focused Culture: Equal-opportunity employer with a strong emphasis on leadership development, training, and continuous learning. - Flexible & Supportive Environment: We value empathy, recognize contributions, and support work-life balance. - Transparent Leadership: Open-book management with a collaborative, inclusive approach. - Rapid Growth: 850+ professionals strong and on track to reach 3000+ employees — an exciting time to join.About QualiZeal:QualiZeal is North America's fastest-growing independent digital quality engineering services company. With a diverse portfolio of digital transformation services encompassing Quality Engineering, Digital Engineering, Advisory and Transformation, and Emerging Technology Testing, QualiZeal empowers organizations of all sizes globally to achieve quality excellence and sustainable market leadership. Trusted by 70+ global enterprises and with a headcount of 850+ elite software quality engineers, QualiZeal is pioneering AI-enabled Quality Engineering innovation. QualiZeal has consistently maintained an outstanding client Net Promoter Score (NPS) of over 75, reflecting its unwavering commitment to client satisfaction and service excellence.