Job Title

Who we are: Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity.Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore. ai has secured Series D funding of$150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan.JOB DESCRIPTION:Job Title: Senior Content Specialist Experience Level: 5+ years in content creation, marketing, or related field. Location: Hyderabad Department: Marketing / Content StrategyAbout the Role:Are you passionate about storytelling, technology, and creating content that drives conversations? Do you thrive on transforming complex technical concepts into compelling narratives that resonate with customers? If so, we’re looking for a Senior Content Creator to help shape our brand’s voice, educate our audience, and fuel engagement across multiple platforms. In this role, you'll craft a wide variety of content from long-form content like blogs, whitepapers, guides, and case studies to short-form content like social media posts and infographics. You'll work closely with product, customer success, and research teams to translate technical insights/concepts into valuable, educational, SEO-rich, and thought-provoking content that connects customer challenges with our solutions.What You’ll Do:Create high-impact content– Develop long-form assets (blogs, whitepapers, guides) and engaging short-form content (infographics, social media posts) that captivate our audience. Translate technical concepts and customer stories into compelling narratives – Understand our product’s technical aspects and use them to craft content that highlights customer pain points and business value. Leverage research & insights – Use customer stories, industry reports, discussion notes, and data-driven research to enrich content with credibility and depth. Drive thought leadership & engagement – Develop content that sparks discussions, educates audiences, and enhances brand authority in the industry. Optimize for SEO & discoverability – Write content that balances storytelling with keyword optimization to improve search rankings and organic reach. Collaborate cross-functionally – Work closely with product marketing, demand generation, and sales teams to align content with business goals and customer needs.What You should bring:Exceptional writing & storytelling skills with a knack for making technical topics engaging and accessible. Strong understanding of AI, enterprise software, or technology (bonus if you’ve written about AI, SaaS, or automation for a global enterprise product company). Experience of writing for the global Enterprise audience A conversational, thought-provoking writing style that drives engagement. Versatility in content formats, from in-depth whitepapers to snappy LinkedIn posts. Ability to conduct relevant research and leverage customer stories and industry reports to create data-backed content that resonates with the enterprise audience. Understanding of Keywords and SEO to craft content that ranks on search engines. Ability to review analytics to see content performance and adjust for better results Ability to work independently while collaborating with teams across the organization.Why Join Us?Be part of a fast-growing, innovative AI company shaping the future. Create impactful content that influences industry conversations. Work with a passionate team that values creativity and storytelling. Enjoy opportunities for growth, learning, and making a real difference.