Job Title: Reservations & Sales Specialist - OTA BookingsLocation: Hyderabad, IndiaType: Full-Time | On-SiteCompany: Homeyhuts Private LimitedAbout Us:We are an early-stage technology startup focused on simplifying the management of homestay and vacation rental properties, as well as enhancing the travel experience of guests in India. Our mission is to enhance the hospitality and travel experience by employing cutting-edge technology and AI-driven solutions.Requirements:Experience: Minimum 1 year in reservations, sales, or OTA operations (Airbnb, MakeMyTrip, Agoda, experience is a must).Skills:- Strong knowledge of OTA platforms, booking processes, and cancellation policies. - Excellent communication skills (written & verbal) in English and Hindi. - Proficiency in Microsoft Excel (advanced functions like Pivot Tables, VLOOKUP, data analysis). - Ability to handle multiple inquiries and prioritize tasks effectively. - Strong problem-solving and negotiation skills.Preferred: Experience in homestays, vacation rentals, or hotel reservations is a plus.Key Responsibilities:- Manage Reservations: Handle booking requests, cancellations, modifications, and special guest requests across multiple OTAs. - Sales & Lead Handling: Respond to inquiries from travelers and convert leads into confirmed bookings. - OTA Management: Ensure property listings are optimized with accurate descriptions, pricing, and availability across all platforms. - Guest Communication: Provide excellent customer service via phone, email, and chat, addressing guest inquiries and resolving issues promptly. - Pricing & Promotions: Monitor competitor pricing and adjust rates to maximize occupancy and revenue. - Reporting & Analysis: Use Excel and other tools to track sales performance, reservation trends, and revenue generation. - Coordination with Property Owners: Communicate with property hosts regarding guest bookings, check-ins, and special requests.If you're passionate about leveraging technology to transform the hospitality industry and meet the qualifications listed above, we'd love to hear from you. Please submit your resume outlining your relevant experience.Homeyhuts is an equal opportunity employer and encourages individuals from all backgrounds to apply.
Job Title
Reservations & Sales Specialist – OTA Bookings