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Job Title: Monitoring Assistant Location: Remote (India) Work Hours: 7:00 PM to 4:00 AM IST (Night Shift) Job Type: Full-TimeAbout the Role:We are seeking a detail-oriented and adaptable Monitoring Assistant to support our operations team during US business hours. This remote role involves monitoring key systems, managing reports, and coordinating with internal teams to ensure seamless execution of business processes. Candidates must be comfortable with night shifts and eager to learn new tools and systems.Key Responsibilities:Monitor real-time operations and ensure smooth workflow across systemsMaintain accurate records and reports using Microsoft ExcelCollaborate with team members to identify and resolve issues promptlyLearn and effectively use various software tools, including CRM platformsWork independently during night shift hours and communicate updates regularlyEscalate issues as needed to ensure minimal disruption to operationsRequired Skills and Qualifications:Strong proficiency in Microsoft Excel (formulas, data handling, basic reporting)Excellent team coordination skills and flexibility for night shift workTechnical adaptability – ability to quickly learn and work with multiple platforms and toolsEffective communication – clear written and verbal communication skillsProblem-solving mindset with the ability to work under pressure and make quick decisionsPreferred Qualifications:Previous experience in monitoring, operations, or support rolesFamiliarity with CRM or support ticketing systemsAbility to work independently and take initiativeWhat We Offer:100% remote work environmentOpportunity to work with a global, fast-paced teamHands-on exposure to tools and systems used in real-time operationsSupportive work culture and room for career growth