Job Title

Underwriting Team Leader (KYC &AML)The Underwriter will be responsible for assessing and evaluating insurance applications, analyzing risk factors, determining policy terms, and reviewing insurance contracts. They will also collaborate with insurance agents and brokers to review applications and provide expert advice on underwriting policies.Role DescriptionThis is a full-time on-site role for an Underwriter at , located in Gurugram. The Underwriter will be responsible for assessing and evaluating insurance applications, analyzing risk factors, determining policy terms, and reviewing insurance contracts. They will also collaborate with insurance agents and brokers to review applications and provide expert advice on underwriting policies.ResponsibilitiesAssessing and evaluating insurance applicationsAnalyzing risk factorsDetermining policy termsReviewing insurance contractsCollaborating with insurance agents and brokers to review applicationsProviding expert advice on underwriting policies QualificationsStrong analytical and problem-solving skillsAbility to evaluate risk factors and make informed decisionsExcellent attention to detail and accuracyEffective communication and negotiation skillsBachelors degree in Finance, Business Administration, Insurance, or a related field Preferred SkillsMinimum of 4-7 years of experience in insurance underwriting, with a focus on KYC and AML compliance & Team handling with strength of 12-15 Members . Required Skills2+ years of experience in a customer service role, with at least 2 year in a supervisory or team managerial capacity with team strength of 30 membersStrong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal skills.Ability to multitask, prioritize, and work in a fast-paced environment. Proficiency in customer service software and tools (AHT/Attrition/Shrinkage/SLA/Utilization /Occupancy/CSAT/DSAT)Knowledge of performance metrics and customer service best practices. Preferred Qualifications:Experience in managing customer service teams in a call center or similar high-volume environment.Familiarity with CRM systems and data analysis tools. Bilingual or multilingual abilities are a plus. Working Conditions: Office environment with occasional remote work flexibility. May require working outside of regular business hours, including evenings and weekends, to meet customer needs. Address :-Interview Location - Gurugram (sector 44)Job Location - Gurugram -plot no-116HR Suman (Sumankumari1@)