Job Title

Company Description is one of India's leading online insurance platforms under the flagship platform of PB Fintech. The company aims to educate people on insurance products and address the underpenetrated online insurance markets.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Gurugram. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service.Salary- 2.55- 4.20 LPA + IncentivesLocation- Gurgaon onlyMode of Interview- Face to Face onlyRoles and ResponsibilitiesProviding complete information about the product to the customer.Solving all product or service related issues of the customers.Preparing the Customer Service GuidelinesKeeping a Record of the CustomersGiving the right pitch to the potential customers, so they end up buying the productor availing the services.Keeping a proper record of the customers.Maintaining and updating the information of the customers regularly.Providing the best possible solution to the queries of the customers.Making products and services reports by collecting and analysing the informationprovided by the customers.What we are looking for in a candidateShould be Confident & Dynamic.Should have a bent towards Sales.Excellent interpersonal and listening skillsGood persuasion skill.Should be efficient in converting customer interest into sales.Interested candidate can share the resume at 9289546161