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Job Description: System AdministratorLocation: Pune, IndiaCompany Overview:Serrala is a global software leader offering an AI-powered finance automation suite spanning AP, AR, Payments, Cash, and Treasury for large enterprises. We are unique because our solutions are fully embedded into SAP with cloud extensibility, and we are S/4HANA Cloud certified.We radically transform the speed and accuracy of key finance processes, empowering the Office of the CFO with complete visibility and smarter decision-making capabilities in areas such as security, credit, and fraud risk, and a way to automate working capital optimization like no one else in the market.Position Overview: We are seeking a highly skilled and experienced System Administrator to join our IT team. The ideal candidate will be responsible for the planning, implementation, and ongoing maintenance of our Server & Network infrastructure. This role requires a strong background in Infrastructure Management, Monitoring, Backup and Disaster Recovery and a deep understanding of system architecture.Key Responsibilities:Hybrid Infrastructure Expertise: Design, implement, and manage Windows, Linux server environments, ensuring high performance, availability, and security. Monitor system performance and proactively address issues to ensure optimal functionality. Conduct regular system backups and implement disaster recovery plans. Troubleshoot and resolve system-related issues promptly and efficiently. Demonstrated hands-on experience working with complex environments that encompass both on-premises and cloud infrastructures.Access Management Expertise: Administer Active Directory and Entra ID, including user account management, group policies, and domain services. Implement and manage server virtualization technologies, such as VMware. Experience with implementing and managing access control mechanisms including Single Sign-On (SSO), Security Assertion Markup Language (SAML), and user provisioning workflows.Monitoring: Need to have good understanding and experience into Monitoring tool like Zabbix and Grafana.Backup and Disaster Recovery: Need to have better understanding of Backup and DR processes. Good to have experience with Druva and Arc Server backup technology.Networking Expertise: Good to have experience with Networking concept and understanding of Firewall, Switches like Palo Alto, Aruba etc.ITIL Principles: Possess a strong understanding of ITIL principles and best practices. Experience in implementing ITIL methodologies to enhance system performance, incident management, and service delivery is essential.Server Orchestration Knowledge: Good to have knowledge of configuration management principles to maintain consistency and enforce desired configurations across servers in an environment. Also, knowledge of Endpoint Central tool along with knowledge of scripting languages like Python, Bash, or PowerShell to create custom automation scripts and enhance orchestration processes. Windows 2008/2012/2016/2019 Servers, patching and upgrades, Antivirus Administration, Knowledge about VMware, backups. Knowledge of Zabbix monitoring and JIRA Service Desk Management.Interpersonal and Communication Skills: Effective communication and collaboration skills to work with cross-functional teams, developers, and system administrators.Security Best Practices: Awareness of security best practices and the ability to implement security measures within orchestrated server environments.Agility and Self-Organization: The IT landscape is ever evolving, and you must be adaptable to change. You should be comfortable working in an agile environment, capable of self-organizing, and prioritizing tasks effectively.Qualifications:Virtualization Experience: Experience with virtualization technologies mainly with VMware and containerization platforms (Docker, Kubernetes) would be a plus.Scripting and Automation: Familiarity with scripting languages (Ansible, PowerShell, etc.) and automation tools for streamlining repetitive tasks and improving system efficiency.Cloud Expertise: Good to have experience in migration, upgradation infrastructure. Mainly Azure.Networking Expertise: Good to have experience in handling network infrastructure, mainly VPNs, MFA etc.Preferred Qualifications:Certifications: Industry certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, ITIL V4, or related certifications would be advantageous.DevOps Understanding: Basic knowledge of DevOps principles and practices, including continuous integration, continuous delivery (CI/CD), and infrastructure as code (IaaC).Technical Lead Experience: Nice to have experience with leading a small size team, mainly with a Technical Lead role.Automation Tool: Nice to have experience with Manage Engine's Endpoint Central Automaton tool.