Job Title

Strategic Management and Financial Excellence: Lead development and execution of growth strategy for the domestic and SAARC business unit Drive the P&L (Revenue, Contribution, and Product Mix) for domestic & SAARC business Manage operating costs including infrastructure, services, cost of sales, marketing expenses, personnel expenses, etc., to ensure contribution in line with targeted financials Business Development, Sales Management and Services: Lead strengthening of the brand across different regions within the Domestic and SAARC business with targeted branding and marketing initiatives Monitor and analyze market trends to identify opportunities for expansion and growth within Domestic and SAARC regions Identify and develop new markets and channels across the domestic and SAARC regions Build and execute strategic plans for market entry and expansion Foster relationships with key stakeholders and customers in target regions. Develop and build accounts, including OEMs, franchises, dealers, channel partners, and service partners Ensure delivery of best-in-class customer experience through optimized service delivery strategies Conceptualize and implement digital initiatives to enhance the efficiency and efficacy of the sales and marketing team Operations Management: Oversee operations within India to ensure timely and high-quality demand fulfillment Coordinate export order fulfilment with businesses in other geographies to meet international customer requirements Ensure that quality specifications for export orders meet customer needs and regulatory standards Provide feedback to R&D, quality, and production teams to minimize returns and complaints, leading the market with innovation Ensure compliance with domestic and international trade regulations and standards Customer Relationship Management: Build and maintain strong relationships with customers and OEMs in the region Ensure customer satisfaction by delivering high-quality products and services Address customer feedback and implement continuous improvement initiatives Develop and maintain service networks in a cost-effective manner People development: Actively coach and develop leaders across functions in the BU. Implement effective knowledge management strategies Lead effective measurement and continuous enhancement of people's productivity across roles within the BU