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Location: Cerebrum IT Park, Kalyani Nagar, PuneEmployment Type: Full-TimeRole OverviewAs the HR Manager at Enverra Media, you will play a pivotal role in shaping and nurturing our organizational culture. You will be responsible for implementing HR strategies that align with our business objectives, fostering a positive work environment, and ensuring compliance with labor laws and company policies.Key Responsibilities1. Strategic HR LeadershipDevelop and execute HR strategies that support Enverra Media's vision and goals.Collaborate with senior management to align HR initiatives with business objectives.Monitor HR metrics to assess the effectiveness of HR strategies and make data-driven decisions.2. Talent Acquisition & ManagementLead the end-to-end recruitment process, including job postings, screening, interviewing, and hiring.Onboard new employees, ensuring a smooth transition and integration into the company.Implement retention strategies to maintain a high level of employee satisfaction and reduce turnover.3. Employee Relations & EngagementServe as a trusted advisor to both staff and leadership, addressing employee concerns and fostering a positive workplace culture.Mediate conflicts and resolve issues in a timely and effective manner.Develop and implement employee engagement initiatives to enhance morale and productivity.4. Performance ManagementOversee the performance appraisal system, setting objectives, conducting evaluations, and providing feedback.Work with managers to identify training and development needs, supporting employee growth and improving performance.Lead the process for setting and monitoring key performance indicators (KPIs) for staff.5. Compensation & BenefitsManage employee compensation programs, including salary structures, bonuses, and incentives.Oversee benefits administration, including health insurance, retirement plans, and other employee perks.Conduct market research to ensure compensation packages are competitive and aligned with industry standards.6. Compliance & Policy AdministrationEnsure adherence to all labor laws, employment regulations, and company policies (e.g., health and safety, anti-discrimination).Develop, update, and communicate company policies and procedures to employees.Maintain accurate employee records in compliance with regulatory requirements.7. Training & DevelopmentIdentify training needs and organize internal and external training programs to develop employee skills and knowledge.Promote employee development initiatives such as leadership programs, workshops, and seminars.Track employee progress and provide regular feedback to ensure continuous professional growth.8. HR Administration & ReportingOversee HR documentation, including employment contracts, leave management, and performance records.Prepare and maintain HR reports and metrics, such as turnover rates, employee engagement, and training effectiveness.Analyze HR data to identify trends and recommend improvements to HR strategies and policies.QualificationsEducation: Bachelor's degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certifications (e.g., SHRM-CP, PHR) is a plus.Experience: Minimum of 6+ years of experience in HR, with at least 2+ years in a managerial or leadership role in BPO sector.Skills:Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.Proficiency in HR software and Microsoft Office Suite (Word, Excel, PowerPoint).Excellent organizational, problem-solving, and decision-making abilities.Experience in conflict resolution, performance management, and employee development.Preferred AttributesPeople-oriented and results-driven.Demonstrable experience with human resources metrics.Knowledge of HR systems and databases.Ability to architect strategy along with leadership skills.In-depth knowledge of labor law and HR best practices.