Job Title

Excellent Opportunity with HCLTech for OTC, Collections, Order management | Ambattur - Chennai on 13 May'25Hiring for Associate and Analyst.Skill: OTC, Billing, Collections, Order management (Purchase order & Sales order) with minimum 2 years of relevant experience.Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai 600 058, Tamil Nadu, India.Date: 13th-May'25 (Wednesday)Time: 10.00am to 2.00pmExperience: 2 years - 6 years.Contact Person: JeffersonResponsibilities:Order Entries:The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.Achievement of Weekly/Monthly/Quarterly targets and SLARegular communication to team LeaderBeen driven and motivated to achieve targets set.Robust escalation process.Resilient under pressure and ability to quickly adapt to unforeseen work demands.Billing:It covers all aspects of the Billing role along with mentoring and supervising activities:Achievement of monthly/quarterly targets and SLARegular communication to Team LeaderRobust escalation process.Controls compliancyTraining and ongoing assessment of team membersIdentification of process improvement areas using appropriate project methodology (from process identification to DTP sign off)Stand in for Team Leader.Collections:The role of Cash Collector covers all aspects of collections activity including:Cash CollectionAccount ManagementCustomer RelationsControls compliancyAccount Management through multiple revenue streams (GDO/2 Tier/Direct/Leasing),Relationship building with Customers and Internal teamsRequired Skills:Relevant Experience should be mandatory.Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order).Minimum 2 years of team handling experience on paperExcellent People Management SkillsDegree should be Mandatory (Minimum 15 Years of education mandatory).Flexible to work at night shifts (Strictly no Rotational or Regular shifts).Flexible to work from office (5 Days).Please go through the JD and walk-in to the mentioned address.Note: Only relevant experiences can applyDocuments to be carried:2 Copies of your updated resume2 ID proof