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Job Title


Human Resources Operations Manager


Company : TopSource Worldwide


Location : Pune, Maharashtra


Created : 2025-05-15


Job Type : Full Time


Job Description

Purpose & OverviewThis role partners closely with the Chief People Officer (CPO) and the HR Leadership Team to translate business priorities into pragmatic, impactful people solutions. It plays a critical role in strengthening our HR infrastructure, enabling scale, and preparing the business for future growth—including an anticipated exit in 2026.A key focus is supporting the transformation of our Pune operation into a Global Capability Centre (GCC)—by assessing leadership capability, supporting organization design, and driving scalable, high-value HR practices. Alongside this, the role contributes to ongoing change projects across TopSource’s global footprint and supports the CPO in building investor-ready HR systems and documentation. This is a hands-on role for someone who understands what “good” looks like but is energized by building in environments where resources are lean, speed matters, and structure is still evolving.Key Responsibilities1. Organisational Design & CapabilityPartner with the CPO and Head of TA to assess and build leadership capability in Pune, in line with the centre’s transformation into a GCC.Identify current and future talent gaps; define practical solutions that help strengthen people-manager capability across the business.Support org design work, including career pathing in flatter structures where traditional vertical progression is limited.2. Reward & BenefitsLead the annual compensation review and manage off-cycle salary changes in close partnership with the CPO.Build local market insights across geographies (India, UK, Singapore, and others) to guide reward strategy and respond to pay-related challenges.Oversee international benefits programs and support local recognition initiatives in partnership with the HR Manager – Engagement.3. HR Operations & ChangeSupport organizational changes globally—learning local employment frameworks and ensuring smooth, compliant transitions.Define and refine HR policies, standard operating procedures (SOPs), and RACIs to ensure role clarity and process consistency.Own HR data accuracy and leverage our Ascent HRIS to surface insights, track KPIs, and inform decision-making.Help document and structure HR processes and frameworks that strengthen business readiness for future investor expectations.What You Bring7+ years of HR experience, including at least 5 years as an HR generalist or HRBP with strong exposure to org design, reward, and change.A mix of strategic thinking and operational follow-through—you can zoom in and out without losing momentum.High comfort with ambiguity and first-time challenges—this role will regularly push you outside your comfort zone.Strong EQ and credibility when partnering with senior leaders—able to coach, challenge, and influence with empathy.A data-informed approach to HR—you’re comfortable working with HRIS platforms and using numbers to back your thinking.Experience working across cultures or geographies (or a strong desire to learn) and adaptability in your communication style.A self-starter mindset with energy, optimism, and a willingness to build where things don’t yet exist.In Return, You'll Get To:Partner closely with the CPO and senior leadership to shape the future of the business.Lead high-visibility projects with real impact.Work in a culture that values clarity, speed, and thoughtful challenge.Be part of a team building an HR function with commercial credibility and global scale.Hybrid Working Arrangement (In Pune)Generous Leave and Insurance Policy