Grow Your Staff is seeking a Head of Business Operations.This role is ideal for someone who excels in operational leadership, process excellence, and cross-functional execution. While not a subject matter expert the ideal candidate will have deep expertise in managing high-performance teams, improving delivery operations, and leveraging technology and data to drive scale.Experience required: 7-12 years Location: Remote Time- 1:30 pm- 10:00 pm (Monday - Friday)Type of employment- Full-time Responsibilities:Business Operations & Delivery OversightOversee and drive day-to-day operations across the consultancy delivery team, ensuring alignment with business goals.Manage PMO functions for the delivery team, ensuring projects are executed efficiently and on time.Lead Quality Control initiatives to enhance client delivery standards.Develop and refine operational processes for scalability and productivity.Ensure adherence to existing systems and processes, while proactively identifying areas for enhancement.Manage operational efficiency by implementing data-led insights and workflow automation.Collaborate with leadership to translate strategic priorities into actionable plans.Research and implement cutting-edge AI tools and agents across non-sales functions to drive modern, lean operations.Process Improvement & Cross-Functional AlignmentFoster a high-performance, collaborative culture within operations and delivery.Improve internal communication and cross-functional workflows.Monitor key initiatives, ensuring strong ROI and cost control.Build systems for performance tracking, vendor management, and resource allocation.Streamline non-core functions using modern tools and automation, focusing on efficiency over headcount expansion.Support financial planning, budgeting, and forecasting activities.QualificationsBachelor's or Master’s degree in Business Administration, a related discipline, or equivalentExperience in business coaching and people managementEssential: Strong communication and presentation skillsExcellent verbal, written, and interpersonal skills in English
Job Title
Head of Business Operations