Job Title

Role Overview:As a CRM Specialist, you'll focus on driving customer retention through review calls, strategy meetings, and collaboration with the Ads team. You'll create and execute retention plans, analyze data, and ensure seamless communication to help achieve brand goals and improve results.Responsibilities:Review Calls – Discuss performance with the team and clients, identify issues, and suggest fixes.Retention Strategies – Develop and implement plans to increase customer lifetime value.Work with Ads Team – Align retention efforts with ad strategies for better results. Participate in internal strategy meetings to ensure alignment on customer communication and retention goals.Analyze Data and Create Reports & Loom Videos – Provide updates on performance, highlight issues, and suggest improvements. Use data to refine retention strategies and improve customer loyalty.What We’re Looking For:Communication Skills – Ability to clearly explain trends and retention strategies.Strategic Thinking – Connect retention efforts to business goals.Meta Ads Knowledge – Familiarity with Meta Ads strategies to align efforts.CRM Experience – Experience with CRM systems and tools (email/SMS marketing is a plus).Problem-Solver – Quick to identify and address issues.Why Join Us:Work with DTC Brands – Help scale brands through retention.Learn and Grow – Collaborate with experts and grow your skills.Growth Potential – Contribute to a dynamic, results-driven environment.Salary: ₹8,000 per month.