Job Title

Established in 2008, KPMG Global Services (KGS) India is a strategic global delivery organizationthat works with over 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements.The KGS India journey has been one of consistent growth, with a current employee count of c.22,000, operating from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Kolkata and Pune. KGS provides a range of Advisory, Tax and Audit support services to KPMG firms around the world, offering opportunity everywhere with us to make your mark.Reflecting a sharp focus on our people, as part of KPMG in India, we are rated among the top 10 Best Companies in India for women and as Champions of Inclusion by Avtar and Seramount. We are also rated as a Gold Employer for our LGBTQ+ inclusive practices and policies by India Workplace Equality Index (IWEI). In addition, we have been ranked as the #1 employer for women and best companies for policies on Diversity and Inclusion, by ASSOCHAM (The Associated Chambers of Commerce & Industry of India).KGS has been recognized for the ‘Most Impactful Women Empowerment Initiative (Corporate for the and Most Impactful Skill Development Programme Initiative of the year during the India Social Impact Awards 2024. We are also a LEED and ISO 14001:2015 (Environmental Management System (EMS)) committed to making a positive impact on people and the planet.In this position you will be responsible for providing insights to clients. To do so, you will first meet with our clients to uncover their business needs and challenges. Then, you will use your strong analytical skills to perform quantitative and observational data analyses. From these analyses, you will form and present your recommendations to our clients.Job Description We are looking for an experienced Dynamics 365 for Customer Engagement Consultants for development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff.This role is therefore kingpin to KPMG customer delivery of Microsoft Dynamics 365 solutions.Location - Bangalore/Pune/HyderabadExperience - 5 to 10 yearsHybrid ModeSkill - MSD365 CE /CRM Technical with Implementation ExperienceResponsibilitiesMinimum 5 - 7 years MS CRM experienceExpertise in any two of Dynamics 365 CRM module (Sales, Marketing, Customer Service)Experience in Power Platform- PowerApps (Canvas, MDA), Power Automate, Power Portals/Pages ( Good to have)Have worked with Plugins, Workflows, JavaScript, Customizations and ConfigurationsCRM Form, Views designing and configuration, Creating Relationship within Entities, solid understanding of Security Roles, field security profiles, business rules, business process flowsWorked at least 2 - 4 end to end Projects which required customizationsWork on CRM engagements to design the next generation digital architectureBe involved in analyse and design phases of a projectResponsible for collaboration with client teams to understand the business requirements and translate it to solutions.Execute & participate in application design sessions and make solution recommendationsDeep understanding of Integration & Data Migration methods/tools within D365 CRMDeep knowledge of configuring and customizing CRM applicationDevelop CRM Application using extensionsEnsuring that design is in line with the business requirementsWork cooperatively in a team environmentRemain flexible on changing workloadsYour people responsibilities:Building a quality cultureFoster teamwork and lead by exampleTraining and mentoring of project resourcesParticipating in the organization-wide people initiativesSkillsMust have knowledge on D365 CEMust have done hands-on development – writing pluginsMust have power-platform: powerapps(canvas app and model driven app), powerautomate and power portal· For Power portal, should have good knowledge in portal customization using portal studio, modifying portal UI ( html, css, bootstrap), liquid JSMust have done worked on large transformation programs in onshore offshore delivery modelMust have worked on client facing engagementsMust have worked on integrationsGood knowledge on Azure (S2S authentication, logic Apps, function app)Good exposure on Data migration, ETL, SSIS.Experience on 2016 Online and D365.Writing Jscript, Workflows, actions, power automate, plugins etc.Experience on Reports (SSRS, Power BI).Experience in product configuration, customization viz. ( Writing JScript, Developing/Registering plug-ins, workflows and dialogs, SDK, importing data and CRM Deployment manager)Certifications— Any Micorosft certifications is a plus.QualificationsGraduate/Post-Graduate qualification B.Tech./BCA/MBA/M-Tech/MCARelevant experience for 5-10 years with atleast 2 end to end implementations