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Location: Remote (India) Work Hours: Full-time | US Eastern Time Zone (EST) Experience: 3+ years in a pre-sales / solutions role, preferably in the eCommerce domain Industry: IT Services / eCommerce SolutionsAbout Us:We are a fast-growing IT services company delivering tailored digital commerce solutions to clients globally. With a strong focus on Shopify and other eCommerce platforms, we help online store owners scale their operations, improve user experience, and grow revenue through strategic technology solutions.Job Summary:We are seeking a Solution Engineer (Pre-Sales) with strong technical and business acumen to join our sales team. In this role, you will be the go-to technical resource supporting sales executives in understanding client requirements, demonstrating product capabilities, and crafting customized solutions — primarily for Shopify-based eCommerce businesses. You will be working directly with clients in the US market, so flexibility to work US Eastern Time is essential.Key Responsibilities:Engage with prospective eCommerce clients to understand their business needs and technical requirements.Conduct discovery sessions, analyze client pain points, and identify opportunities where our solutions add value.Create and deliver compelling product demos, solution presentations, and technical walkthroughs tailored to Shopify merchants.Work closely with the sales and product teams to build solution proposals, SOWs (Statements of Work), and RFP responses.Provide guidance on Shopify features, integrations, APIs, themes, apps, and custom development possibilities.Collaborate with the delivery team to ensure smooth project handoffs and accurate expectations.Stay up-to-date with the latest Shopify features, apps, and eCommerce trends.Act as a trusted advisor to potential clients, ensuring alignment between business goals and technical capabilities.Required Qualifications:3+ years in a client-facing pre-sales, solution engineering, or technical consulting role.Proven experience providing solutions for Shopify-based stores (Shopify Plus experience is a plus).Strong understanding of eCommerce business models, user experience, and marketing integrations.Familiarity with Shopify apps, custom theme development, and 3rd-party APIs/integrations.Excellent communication skills – both verbal and written – with a knack for explaining tech concepts to non-technical stakeholders.Ability to lead product demos and technical discussions with C-level or business decision-makers.Comfortable working remotely and adjusting to US Eastern Time work hours.Nice to Have:Experience with other eCommerce platforms (Magento, BigCommerce, WooCommerce).Understanding of analytics, SEO, CRO, and digital marketing tools used by online retailers.Basic knowledge of front-end development (HTML, CSS, JavaScript) is a bonus.Experience working with teams across different time zones.What We Offer:Competitive salary and performance incentivesWork-from-home flexibilityExposure to global clients and enterprise-level projectsA collaborative, innovation-driven cultureOpportunities for upskilling and career advancement