Job Title

Job Responsibilities: -Grow the business in terms of topline & bottom-line for the Zone -Develop & execute annual operating plan - revenue & cost planning and forecasting -Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members -Ensure timely delivery of services to clients -Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level -Setup a system that delivers high customer retention -Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight Key Skills: - Client handling and application of Field sales techniques - Quick thinking and problem-solving - Verbal communication with active listening - Vision and foresight to create new opportunities for customer - Team Management & Interpersonal skills - Data Interpretation & Report Management - Should be target oriented - Strong leadership skills and team player - Preference for candidates with Team handling experience of 100+ Individual Experience and Education: -80%+ marks in 10th and 12th -Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry -Minimum experience of 5+ years in managing a large team size of 100+ people