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About Lowe’s India: At Lowe's India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market. To know more about Lowe's India, visit About the Team The team focuses on Provide the customer the most compelling Direct To Customer experience in home improvement by developing and maintaining a strong vendor network and supplier partnership within the Digital Commerce space. Job Summary: The primary purpose of this role is to drive operational improvements and customer consistency for the Lowe’s Dropship & Marketplace Business The Dropship & Marketplace Sr Analyst role will be the primary owner of their given business unit. They will focus on driving projects that contribute to improvements in seller and internal performance and profitability. Functions of the role include generating dropship/Marketplace seller data analysis, driving key projects, monitoring and driving seller On-time and Fill Rate performance, inventory management, managing dropship/third party seller inquiries and building relationships with sellers and other cross functional stakeholders within Lowe’s. Overall, this role contributes to online business segments that play an important role in moving the online business forward by driving ongoing improvements. Key Responsibilities: Act as business owner for identified business unit, treat area as your own personal business. Lead data driven projects from definition through interpretation and execution stages. Analyze sales data and dropship/third party seller compliance data (ship on time, cancels, etc.) to understand trends and provide valuable and actionable insights regarding the data. Partner with dropship/third party seller community to drive ship on time improvements and reduce. Identify process gaps and provide solutions on how to close identified gaps cancellations in partnership with internal teams. Liaison between core teams at Lowe’s to ensure that seller issues are resolved quickly. Partner with core teams at Lowe’s and within the dropship/marketplace seller network to improve seller performance and provide teams with data and metrics to ensure dropship/third party seller performance is considered in business decisions Prepare management level reporting to support key metrics and initiatives. Reporting should track performance to the goals and where applicable build automation. Analyze product productivity and dropship/marketplace seller performance to provide insight into assortment growth and rationalization. Analyze dropship/third party seller performance pertaining to cost of shipping to improve profitability. Use data to track packages from point of shipping to the customer’s door or store and provide insights to improve deliver on time performance. Collaborates with the US team to ensure they are aligned on projects, timelines, etc. Years of Experience: 4+ Years relevant experience in online/retail merchandising, digital business, operations Primary Skills (must have) Experience with digital or marketplace or category merchandising Detail-oriented with strong operational mindset Experience with data analysis and providing insights about the data Experience working with Excel and other data/reporting tools Excellent written and verbal communication skills, including the ability to converse with US based sellers via email, phone, teams calls(to be evaluated) Excellent problem-solving and time management skills