Greetings from Tata Consultancy Services!!We are hiring for Major Incident SME!!Experience: 4-6 yearsLocation: KolkataDate of Interview: 09-Apr-2025(Wednesday)Mode of Interview: VirtualRequired Technical Skillset:- Excellent communication and customer handling skills - Knowledge of investigation to determine the root cause of major incidents, identifying contributing factors, and developing effective solutions - Hands on experience in handling major incidents in production and providing regular comms update during MI process and bridge calls - Experience in decision-making processes during incident response, investigation, recovery, and restoration to normal operations - Experience in working in SLA based and 24/7 support model.TCS Eligibility Criteria:- BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification. - Only Full-Time courses would be considered. - Candidates who have attended TCS interview in the last 1 month need not apply.
Job Title
Major Incident Manager