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Job Title


Cluster Manager


Company : Navi


Location : Kolkata, West Bengal


Created : 2025-05-16


Job Type : Full Time


Job Description

About us :Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders:Sachin Bansal & Ankit AgarwalKnow what makes you a “Navi_ite”: 1. Perseverance, Passion and Commitment • Passionate about Navi’s mission and vision • Demonstrates dedication, perseverance, and high ownership • Goes above and beyond by taking on additional responsibilities2. Obsession with high-quality results • Consistently creates value for the customers and stakeholders through high-quality outcomes • Ensuring excellence in all aspects of work • Efficiently manages time, prioritizes tasks, and achieves higher standards3. Resilience and Adaptability • Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agilityWhat would your role at Navi look like? • Hospital Empanelment based on requirements. • Negotiate with hospitals for the best rates and discounts. • Renewal of MOU with empaneled hospitals • Regular visits to the hospitals and maintaining good relations with the network hospitals • Regular analysis of network hospitals and dismissal of network hospitals when required. • Regulating Operations of cashless processes and ensuring a smooth claim process. • Maintaining different TATs agreed with the hospitals and resolution of any grievance related to internal teams and provider hospitals. • Monitoring systems and processes to ensure sustained levels of performanceWhat are some good skills for this role? • Ability to handle independent assignments & having the acumen to take logical decisions • He/she should have a good understanding of insurance claim processing • He/she should have a good understanding of the hospital admission process and basic knowledge of medical ailments • Excellent communication skills, including writing emails and presentations • Knowledge of health regulations and IRDAI circulars is an added advantage • Graduation in Science background with knowledge of basic Medical Ailments. Medical Graduates will be preferred. • Good Command of Excel, PowerPoint presentation is a must • Experience in Hospital Networking will be preferred.