Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.About the Job– The role of an Infrastructure Project Manager is critical in ensuring the successful planning and execution of infrastructure projects that support the organization's overall goals. Job Title– Associate Program Director Location : Mumbai Educational Background– Bachelor’s degree in a relevant field (Project Management, Information Technology, etc.). PMP or PRINCE2 certification is a plus. Key Responsibilities:Proven experience as a Project Manager, specifically in managing infrastructure projects. Strong understanding of IT infrastructure technologies, including servers, networking, and storage. Excellent project management skills, with a track record of successfully delivering projects on time and within budget. Solid understanding of project management methodologies and tools. Effective communication and interpersonal skills, with the ability to build relationships with stakeholders at various levels. Strong leadership and team management capabilities. Ability to work in a fast-paced environment and manage multiple projects simultaneously. Problem-solving skills and the ability to make decisions under pressure. Familiarity with risk management, change management, and quality assurance processes. Experience in vendor management and contract negotiation.Skills Required:Technology management: Well-versed with Azure cloud technology and administration tasks Security policy & compliance Help technical track team to articulate and execute critical tasks Well-versed with DC technologies, (AD, Network, Windows administration, Database etc.) Customer management: Present and operation performance review with customer Oversee the day-to-day execution of infrastructure projects, ensuring adherence to project plans and timelines. Prepare, Present weekly/monthly/ quarterly SLA/ business reviews with customer Delivery management: Project planning, execution, work schedules Monitor key priorities for customer, SLA management, Escalation management, customer reviews and presentations Team management, Program governance Monitor project progress and address any deviations from the plan promptly. Lead the planning and initiation phase of infrastructure projects, defining project scope, objectives, and deliverables. Develop detailed project plans, timelines, and resource requirements. Work closely with technical teams to understand and address technical requirements. Facilitate effective communication between technical teams and project stakeholders. Collaborate with vendors and third-party service providers. Manage vendor relationships, contracts, and service level agreements (SLAs). Coordinate with resource managers to allocate and manage project resources effectively. Ensure that the project team has the necessary skills and expertise to meet project objectives. Identify and engage with project stakeholders, including internal teams, vendors, and executives. Establish and maintain effective communication channels with stakeholders throughout the project lifecycle.Project management tasks: Ensure proper project closure, including documentation of lessons learned and completion of post-implementation reviews. Gather feedback from project team members and stakeholders to improve future project management processes. Maintain comprehensive project documentation, including project plans, risk registers, and status reports. Ensure that project documentation is accurate and up-to-date. Communicate project status, milestones, and issues to stakeholders through regular status reports and meetings. Prepare and present project updates to project sponsors and leadership. Develop and manage project budgets, tracking expenses and ensuring adherence to financial constraints. Provide regular budget updates to project sponsors and leadership. Risk Management: Identify, assess, and manage project risks. Develop mitigation plans to address potential risk. Proactively communicate risks to stakeholders and implement risk management strategies. Quality Assurance: Establish and enforce quality standards for project deliverables. Conduct regular quality reviews and inspections to ensure compliance with specifications. Implement change management processes to handle project changes effectively. Assess the impact of changes on project scope, schedule, and budget.
Job Title
Infrastructure Associate Program Director