Job Title

HCLTech || DIRECT WALK-IN for OTC, Order management, with Team lead and Team Handling Experience (3 yrs to 8 yrs) - 8th May'25We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can become the best version of themselves that they can be.If all this sounds like an environment you'll thrive in, then you're in the right place. Join us on our journey to advancing the technological world through innovation and creativity.Skill: Order Management (Order Processing and Order Fulfillment) with Team lead and team handling experience.Experience: 3 to 8 Years. (with OTC / Order Management with team lead and team handling experience)walk - in directly.Required Skills: Relevant Experience should be mandatory in OTC/Order Management (Order Processing and Order Fulfillment) with Team lead and team handling experience. Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days).Walk-in Details: Skill:OTC/Order Management (Order Processing and Order Fulfillment) with Team lead and team handling experience. Date:8th May 2025. Time:10 am to 2 pm. Experience:3 to 8 Years. (with OTC / Order Management with team lead and team handling experience) Interview Mode : Face to Face Interview Interview Venue : ETA 3- HCL Navalur – Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. HR:Maithreyee AYour Role & Responsibilities: Achievement of Weekly/Monthly/Quarterly targets and SLA and driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Input & Process Orders & Returns and Validation of Orders and Pricing Management of relevant customer details To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules. To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets Meeting SLA & TAT (CSI - wherever required) Maintain attrition percentage as per the standard Problem solving techniques and innovative thinking Enthusiastic, Self-motivated and motivational skills Coaching & Feedback Internal and External calibrationEquality & Opportunity for All:Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.