Job Title

About the CompanyThe Digital Solution Advisor (DSA) is a part of the front-end sales/account management team at HighRadius and works closely with the Account Executive (AE) in day-to-day interactions with the prospect/customer.About the RoleHighRadius End-to-End Sales and Customer Management Process HighRadius follows a “Two-in-a-Box” model where DSA and an Account Executive (AE) are involved in every interaction with a prospect/customer.- Initial connect and prospecting - Understanding prospect business needs and requirements - Creating and demonstrating value of HighRadius products to prospects using Business Cases/ROI models - Aligning with various stakeholders in the prospect’s organization - Preparing and reviewing contracts - Renewal of contracts - Proactive churn risk management - Escalation Management - Negotiation and closing the deal/opportunityResponsibilities- Work along with the AE to move deals/opportunities through the pipeline. - Interact with the prospect/customer on a day-to-day basis. - Requirement gathering and Customer qualification via a systematic analysis of customer business. - Product demonstration to Finance department of Fortune 1,000 companies (CXO, VP, Director Level audience). - Develop a detailed Cost Benefit ROI/Business Case model. - Strategize/develop a plan to take on the competition and take deals/opportunities to successful closure. - Churn management - maximize customer satisfaction - Analyze customer tickets and coordinate with respective departments (support, product, etc.) to be sure we are closing tickets and ensuring high customer satisfaction - Negotiate and close renewals - Proactively manage customers to minimize churnQualifications- Prior Sales/Business Development/Pre-Sales/Consulting experience/Customer Success - Hands-on working experience with ERP software’s and/or cloud computing knowledge is an advantage - 3-10 Years of experience is preferred - MBA and undergrad from reputed institutions is an advantage - Experience in working with North American or European customers in a consultative sales role would be an advantage - Prior Accounts Receivable knowledge would be an advantageSoft Skills- Highly Organized and Self Motivated - Possesses excellent communication and presentation skills - Comfortable interacting with CXO level employees of Fortune 1,000 companies - Excellent at teamwork and ability to work in a distributed delivery environment - Possesses and demonstrates high integrity and credibility as perceived by all those with whom they will work - Strong intellect coupled with proficient commercial instincts - Unwavering focus on results/target