Job Title:Customer Service ExecutiveDepartment:HealthcareWork Experience:Minimum: 1 year of relevant experience in customer service or a related role.Educational Qualification:HSC or above.Roles and Responsibilities:Make outbound calls to potential and existing customers to promote healthcare-related products and services. Manage inbound customer inquiries via toll-free numbers, providing timely and accurate responses. Offer knowledgeable support, ensuring customer satisfaction by delivering clear and detailed information. Maintain a positive, empathetic, and professional attitude toward customers at all times. Go the extra mile to assist customers and resolve their concerns efficiently.Skills Required:Technical and Soft Skills: Good communication skills in English – both verbal and written. Proficiency in any regional language is an added advantage. Strong interpersonal skills and the ability to handle customer concerns with patience and professionalism. Basic computer literacy and familiarity with customer service tools or CRM systems.
Job Title
Customer Service Executive