Job Title

Role Overview:We are looking for a highly organized and proactiveDirector’s Assistantto support executive-level operations efficiently. The ideal candidate will manage administrative, business, and personal tasks, ensuring smooth workflow and seamless coordination across teams, suppliers, and stakeholders. This role requires strong problem-solving abilities, discretion, and a keen eye for detail.Key Responsibilities:Business & Operational Support -Handle allnew supplier communication and product onboardingprocesses. -Assign, coordinate, and updatetask listswith internal and external teams to ensure timely execution. -Conductbusiness inquiries, surveys, market research, and data collectionfor strategic decision-making. -Prepare, manage, and organizedatabases, filing systems, and recordsfor easy retrieval and reference. -Draft and maintaincosting sheets, reports, SOPs, presentations, and official correspondence .Customer & Stakeholder Management -Act as afirst point of contactfor callers, responding to emails and phone calls, forwarding messages, or flagging critical issues for the Director’s attention. -Handlecustomer complaints and grievances , ensuring prompt resolution and customer satisfaction. -Assist in managing keybusiness relationships , including vendors, clients, and regulatory authorities.Logistics & Travel Coordination -Manageshipments, travel arrangements, transport, and accommodationfor the Director and relevant stakeholders. -Organize meetings, conferences, and events, ensuring seamless execution. -Maintain and update the Director’scalendar, appointments, and meeting scheduleswhile managing access effectively.Administrative & Strategic Support -Implement and maintainadministrative procedures and operational systemsfor efficiency. -Monitor deadlines, follow up on pending tasks, and ensure seamless execution of priority assignments. -Assist with financial tasks such asbudget tracking, vendor payments, invoice management, and liaising with accountants for tax-related activities .Personal Assistance & Miscellaneous Tasks -Handleproperty management, home fixtures & supplies, personal appointments, quotation requests and other ad-hoc personal tasksas assigned by the Director. Required Skills & Competencies: •Discretion and Trustworthiness:Ability to handle confidential and sensitive information with integrity. •Problem-Solving & Initiative:Independently figure out and execute new and complex tasks efficiently. •Communication Skills:Strong verbal and written communication for interacting with stakeholders at all levels. •Organizational & Multitasking Ability:Exceptional ability to manage multiple priorities, deadlines, and projects. •Excel Proficiency:Advanced skills inMicrosoft Excel , including data analysis, pivot tables, and reports. •Negotiation & Vendor Management:Expert negotiator with the ability to drive cost savings and favorable business deals. •Flexibility & Adaptability:Ability to work in a fast-paced environment with shifting priorities. •Tact & Diplomacy:Professionalism in handling sensitive discussions and high-profile stakeholders. •Tech-Savvy:Proficiency instandard software packages (MS Office, PowerPoint, Zoho, Google Suite, etc.)and the ability to learn company-specific tools.Preferred Qualifications & Experience: • Bachelor’s degree inBusiness Administration, Management, or a related field(preferred). •2-5 years of experiencein a similar executive or personal assistant role. • Prior experience working withe-commerce & retailis a plus.