Job Title

Job descriptionWalk-In Drive || QA Content Moderator || 17th May,2025 & 18th May,2025|| 10.00 AM - 3.00 PM ||Date: 17th May,2025 & 18th May,2025Time: 10:00 AM to 3:00 PMLocation: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081Contact Person: Ashish DurgapalPlease carry:2 Updated Resume1 Passport size1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)Designation : Quality AnalystResponsibilities:1. Review tasks/ transactions on a regular basis - frequency as per business needs.2. Real-time feedback for moderators, error trend mapping, bottom quartile management and overall agent-level performance improvement.3. Conduct TNI & as required delivery training refreshers & cascade updates to the team, in coordination the TL or Manager4. Provide insights to the Managers & Customer in form of daily/weekly reports5. Keep track of content inflow.6. Identify gaps/ gray areas in policies & guidelines based on ground truth data.7. Store, document edge cases, nuanced examples among moderated content to create referenceable repositories.Skills:1. Experienced in conducting sample audits, gather findings & coach the Analysts2. Able to identify trends through audit sample data3. Familiarity with social media and content moderation laws & policies4. Required to work in night shift hours & weekends5. Excellent English skills oral and written.6. Ability to work under pressure and make sound judgment calls; ability to handle egregious content7. Any graduation degree**Immediate to 45 days notice period candidates are preferred**