Job Title

Accops is seeking a results-driven and detail-oriented Project Manager with a strong track record in managing and delivering projects in Virtualization, End-User Computing (EUC), or related technology domains. The ideal candidate should have experience working with platforms such as Accops, Citrix, VMware, or Nutanix, and should be well-versed in customer-facing project execution, stakeholder management, and cross-functional coordination. ResponsibilitiesWork as PMO for Customer Success organisation and drives Internal Transformation projects across Customer success teams as guided by leadership. Also do Internal stakeholder management while working hand in hand with Customer Success leadership.Lead end-to-end execution of Strategic/Critical Customer deployment and implementation projects for Accops product portfolio.Develop and maintain project plans, timelines, resource assignments, and communication strategies.Collaborate within Customer Success Organisation across Professional Services, Technical Support, CoE, Renewals and Customer Success Manager’s Team to ensure post-implementation success and handover. Represent Customer Success and collaborate with Presales, Sales, Engineering, and Product Management teams for seamless project executions and handovers.Conduct kick-off meetings, manage scope, track milestones, and report progress to internal and external stakeholders.Ensure timely delivery of projects within scope, timeline, and budget, while maintaining high customer satisfaction.Identify and mitigate Project risks and Escalations in real-time.Provide project updates via status reports, dashboards, and executive briefings.Own customer communication cadence, including weekly reviews and stakeholder alignment.Adhere to organizational and industry-standard PM methodologies and governance.Qualifications:5+ years of experience in IT Project Management with a focus on Virtualization, VDI, or Infrastructure projects.Strong domain knowledge in Accops, Citrix Virtual Apps and Desktops, VMware Horizon, Omnissa , Nutanix.PMP Certification (mandatory).Hands-on experience with tools like MS Project, JIRA, Smartsheet, or .Excellent understanding of project lifecycle, resource planning, and budgeting.Proven ability to manage cross-functional teams across geographies.Lead without direct reportingStrong communication, presentation, and negotiation skills.Ability to manage multiple mid-to-large scale projects simultaneously