Job Title

Role Name :GSS Coordinator North America Shift timing : 1.30 pm to 10.30 pm Work mode: Hybrid Work Location: Vikhroli Experience required: 1- 4 years Qualification: Graduation Interview Venue: Talent Acquisition Team WTW Global Delivery and Solutions India Private Limited Plant No. 6, Godrej & Boyce Mfg. Co. compound, Pirojshanagar, L.B.S Marg, Vikhroli (West) Mumbai – 400 079 India (Candidate's Address should fall withing WTW's transport boundary).Role & responsibilitiesTo support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokersPrincipal Duties/ResponsibilitiesTo work within the regulatory requirements as needed within the organization Work on excel and word documents for data gathering Help co-coordinate tasks for your International counterpart Extreme focus on quality with the understanding of the financial/legal implications Escalate errors and breaches to the Lead Consistently meet service levels agreed with all relevant parties involved in process Highlight anomalies in time Communicate to emails/Phone Calls in a professional manner Managing database accurately and efficiently Active participation in all interactions (Team huddles, stakeholder discussions, etc.)Qualifications and SkillsQualifications:GraduateSkills: Excellent command over written and spoken English Attention to detail, quality and accuracy Ability to prioritise and organise tasks, work within stiff timelines Ability to multi task Ability to learn new processes and systems Flexible and adaptable to changing demands Ability to work under pressure and meet tight deadlines Should be a quick learner and team player Ability to work independently and as part of a team Extreme competence in comprehension Intermediate level for MS-Office Suite especially MS Word and MS Excel