About DigiFish3DigiFish3 is a leading digital marketing agency specializing in branding, client acquisition, and digital growth strategies. We work with top brands to enhance their online presence and drive engagement.Job OverviewWe are seeking a highly motivated and data-driven CLM Manager to join our growing team. In this role, you will be responsible for developing and executing a comprehensive customer lifecycle marketing strategy to maximize customer lifetime value and drive long-term growth. You will leverage a data-driven approach to optimize customer journeys, personalize experiences, and build strong customer relationships.Key Responsibilities Develop and execute a comprehensive customer lifecycle marketing strategy across all channels (email, push notifications, in-app messages, SMS, social media).Design, build, and optimize automated customer journeys using marketing automation platforms.Personalize customer experiences based on individual behavior, preferences, and purchase history.Conduct A/B testing and other experiments to optimize campaign performance and identify areas for improvement.Analyse customer data to identify key segments, predict churn risk, & identify opportunities for cross-sell & up sell.Track key metrics (e.g., customer lifetime value, churn rate, customer acquisition cost) and report on campaign performance.Collaborate with the content and design teams to develop interactive communication and ensure a seamless customer experience.Stay abreast of the latest trends in customer lifecycle marketing and emerging technologies.Requirements2-5 years of experience in customer lifecycle marketing, with at least 3 years of experience in growth or marketing roles.Strong understanding of customer journey mapping and user experience principles.Experience with marketing automation platforms.Strong analytical and problem-solving skills with the ability to analyze data and draw actionable insights.Excellent communication, collaboration, and presentation skills.Growth mindset with a strong desire to learn and adapt to new challenges.Bachelor's degree in marketing, Business, or a related field.Experience in working with apps or tech-based platforms is a plus.Why Join Us?-Work with a dynamic and creative team.- Opportunity to grow in a fast-paced digital marketing environment.
Job Title
Social Media Executive