Job Title

Dynamics CRM 365 (Field Service)Location: HyderabadExp- 8+ YearsMode- WFOPrimary Skills:Dynamics CRM 365 (Field Service), C#, .Net FrameworkPosition Overview:We are looking for 8+ years experienced Dynamics 365 Developer with a strong background inField Service Management (FSM) to join our growing team. The ideal candidate will have hands-on experience developing and customizing solutions in Microsoft Dynamics 365 Field Service, aswell as experience in integrating these solutions with various back-end systems and third-partyservices. This role involves working on the customization of field service modules, developingcustom plugins, workflows, and providing enhancements to meet business needs within theField Service domain.Required Skills:· Customize and extend the Field Service Management (FSM) functionality within Dynamics 365,including the configuration of Work Orders, Service Agreements, Booking Orders and Schedulingand Dispatching features.· Implement and configure service scheduling, resource scheduling, and mobile deviceintegration to optimize field operations.· Design, develop, and implement custom Plugins and Workflows to automate field serviceprocesses and integrate with other systems and tools.· Create custom actions and custom workflow steps to handle complex logic and automatebusiness rules within Dynamics 365 Field Service.· Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus.· Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians.· Integrate with PowerApps to build custom mobile apps or field solutions for technicians.· Solid experience working with Dynamics 365 Field Service (FSM) module, includingconfiguration and customization of entities, workflows, scheduling, work orders, and serviceagreements.· Knowledge on the complete Work Order life cycle in Field Service module.· Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobilesolutions for technicians.· Familiarity with Internet of Things (IoT) technologies and how they can be integrated intoDynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time datacollection.· Experience in developing Azure functions and Azure Logic Apps.· Experience in developing Reports within Dynamics CRM.· Microsoft certifications in DynamicsCRM (Field Service) and PowerApps is a plus.