Job Title

Key Responsibilities Order Management: Manage and process IT and hardware orders. Negotiate pricing with suppliers to secure the best deals. Customer Support: Liaise with customers, updating them on order progress via tickets. Respond positively and effectively to customer needs and queries. Procurement and Pricing: Produce quotations for customers. Procure IT hardware, software, and services for the company. Create generic and bespoke price lists for clients monthly. Inventory and Stock Control: Manage stock control, deliveries, and dispatches while ensuring accurate records. Goods receipting upon delivery and maintaining updated customer master files, including IMEI updates. Financial and Administrative Tasks: Invoice clients once goods are delivered. Address invoice queries with customers and suppliers. Complete month-end tasks, such as invoicing and reconciliation. SAP Operations: Use SAP software to create procurement documents and maintain data integrity.In-Office Tasks Logistics and Stock Management: Create delivery notes and ensure accurate packaging of phones and accessories. Conduct monthly stock takes and manage hardware stock levels efficiently. Operational Support: Handle tasks related to goods dispatch and ensuring timely delivery to clients.Qualifications and Skills Required Strong communication skills. Proficiency in using SAP software or similar systems (desirable). Excellent organisational skills with attention to detail. Knowledge of IT hardware and telecoms equipment. Experience in stock management and procurement (desirable). Ability to handle multiple tasks under tight deadlines.This role is integral to the success of the company’s IT and telecom operations, ensuring seamless service delivery to our clients. If you are detail-oriented, have excellent organizational skills, and enjoy managing hardware operations, this is the role for you!