Job Title

Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specializes in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.Role Summary:We are seeking a detail-oriented, experienced, and client-focused Visa Officer to join our growing team. The ideal candidate will be responsible for managing visa and immigration processes while delivering an exceptional client experience. This role requires a high level of accuracy, compliance, and the ability to adapt to changing regulations and client needs.Key Responsibilities- Oversee all aspects of the visa and immigration process for clients, ensuring that the process runs smoothly. - Guide clients through the visa application process, including document verification, application form completion, appointment scheduling, and follow-ups. - Ensure timely submission of all applications and documents in compliance with the regulations and deadlines set by the government. - Review and verify all client-submitted information for accuracy, completeness, and compliance with legal standards. - Prepare visa fee quotations, respond to client inquiries, and provide detailed documentation requirements for different countries and visa types. - Maintain up-to-date knowledge of visa regulations, embassy updates, and immigration legislation changes. - Build and maintain strong, professional relationships with clients and colleagues. - Take full ownership of assigned cases and ensure clients receive timely updates on application status.Qualifications & Skills Required- Any graduate with a minimum of 2-3 years of experience in a similar domain - Excellent verbal and written communication skills in English (Malayalam/Hindi is a plus). - Strong attention to detail with excellent organizational and multitasking abilities. - Proficiency in MS Office (Word, Excel). - Demonstrated ability to work independently and collaboratively in a fast-paced environment. - Customer-first mindset with a passion for providing exemplary service. - Ability to work independently and complete tasks efficiently within established guidelines, instructions, and standard operating procedures.What We Offer- Positive work environment - Competitive salary - Private medical insurance - Flexible Work schedules - Flexible Holidays & Sick Leave - Opportunities for professional development - Company Sponsored events - Team building activities - Company Lunch & Free Snacks - Career advancement options - Staff Accommodation