Job Title

Job Summary:We are seeking an enthusiastic and people-oriented HR professional to manage and enhance the experience of candidates who are currently deployed to our clients but on our payroll. This role is key in maintaining strong engagement, addressing queries and concerns, and ensuring seamless HR operations for deployed employees throughout their tenure.Key Responsibilities:Act as the primary point of contact for all HR-related queries and support for deployed candidates.Ensure smooth onboarding and orientation for candidates placed with clients.Manage documentation, employee records, contracts, and compliance related to deployed candidates.Maintain regular communication with candidates to ensure engagement and address any issues proactively.Handle grievance redressal, conflict resolution, and escalations in coordination with internal and client teams.Track attendance, leaves, timesheets, and coordinate with payroll and finance teams for salary processing.Support performance appraisal processes, contract renewals, and exit formalities.Conduct periodic feedback sessions and pulse checks to improve candidate experience.Coordinate with recruitment and client servicing teams to maintain alignment on deployment status and updates.Maintain accurate MIS and reports related to employee lifecycle activities.Required Skills & Qualifications:Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.2+ years of experience in HR operations, preferably in a staffing or recruitment agency.Excellent communication and interpersonal skills.Strong organizational and problem-solving skills.Proficiency in MS Office tools (Excel, Word) and experience with HRMS systems is a plus.Empathetic, approachable, and able to build trusted relationships with employees.Preferred Qualities:Experience handling clients or candidates in the IT/Tech staffing domain.Understanding of compliance and statutory obligations for contract staffing.Ability to multitask and manage stakeholders at multiple levels.