About AmberStudentLong-term accommodation booking platform for students (think for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital.Role OverviewAs a Content Quality Assurance Executive, you will be the gatekeeper of data and content quality across our property listings. You will perform detailed audits of pricing, offers, availability, commissions, property content. Your work ensures our listings are reliable, consistent, and compliant with internal standards, enabling seamless student experiences and business accuracy. Key Responsibilities: Perform regular audits (daily/weekly/monthly) on inventory data including:Pricing, availability, offers, and discountsCommission structures and revenue dataProperty images & videosPricing, availability, offers, and discountsDescriptions and amenity informationConduct Freshdesk ticket auditsMaintain and monitor trackers, flag discrepancies, and follow up with the Data Entry or KAM teams to resolve issues.Ensure data consistency and content accuracy across internal tools and front-end platforms.Create and manage QA scorecards, dashboards, and audit reports using Excel/Google Sheets.Identify trends and common issues and propose process improvements.Ensure proper version control and documentation of audit results.Collaborate with cross-functional teams including Supply, KAM, Internal Expansion Team, Operations, and Content. Key Skills & CompetenciesAdvanced Excel/Google Sheets proficiency (VLOOKUP, Pivot Tables, Data Validation, Conditional Formatting, etc.)Excellent written and verbal communication skills in EnglishExperience with QA/audit tools and platforms like Freshdesk, CRM systemsDetail-oriented mindset with strong analytical and problem-solving skillsPrior experience in real estate, hospitality, or e-commerce audits is a strong advantageStrong process orientation with ability to document SOPs and flag inefficienciesSelf-starter attitude and ability to handle multiple assignments independentlyAbility to prioritize tasks, manage tight deadlines, and collaborate effectivelyHigh level of integrity and confidentiality, especially while handling revenue and commission data Preferred Tools & PlatformsExcel/Google SheetsFreshdesk, CRM, Zendesk or similar support toolsSlack, Notion, (for documentation and collaboration)Basic knowledge of SQL or Power BI/Tableau is a plusWhat will you get from AmberFast-paced growth (can skip intermediate levels)Total freedom and authority (everything under you, just get the job done!)
Job Title
Content Quality and Data Auditor