Customer Service & SupportShift Timings : 12:00 PM To 9:00 PM / 7:00 PM To 4:00 AM (Weekend Rotational)Job DescriptionResponsible for providing correct & effective communication to existing & prospective customers about products & their applicationsResponsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choiceResponsible for collecting data and managing itResponsible for identifying customer needs and closing query callsConduct telephonic interaction with customers provide information about product and services.Acquire and analyze relevant information to evaluate validity of concern.Education:Minimum qualification: 12th PassPreferred Experience:0-6 Months post graduation; experience in Customer Support to UK/USA/Australian ClientMandatory Skills:Self motivatedGood Communication SkillsCore Selling SkillsGood Customer Relationship Management SkillsJob Types: Full-time, PermanentBenefits:Food providedPaid time offProvident FundLanguage:English (Required)Work Location: In personJob Types: Full-time, PermanentPay: ₹19,000.00 - ₹28,000.00 per monthBenefits:Food providedLeave encashmentPaid sick timePaid time offProvident FundSchedule:Evening shiftFixed shiftNight shiftUK shiftUS shiftExperience:Total work: 1 year (Preferred)Location:Navrangpura, Ahmedabad, Gujarat (Preferred)Technomine (92740 18561)
Job Title
Fresher [ Customer Service & Support ]