Dear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: IT Service Desk AnalystLocation: BangaloreExperience Range: 2 to 4 yearsJob Description:Desired Competencies:Infrastructure technical support experience - Willingness to work in night shifts and weekends - Good functional knowledge of desktop/hardware/messaging/networks - Excellent communication skillsGood To Have:CompTIA A+, N+, ITIL Foundation certificationExpectations From The Role:Voice and chat supportTechnical troubleshooting mainly related to desktop/OS, Networking, Messaging and application supportExcellent Customer handling/soft skillsLogging incidents and service requests and manage their lifecycleWillingness to learn
Job Title
IT Service Desk Analyst