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Role - UX Manager (Contractual)Job Location: RemoteContract Duration: 6-8 months, with potential for conversion to full-time based on performance and fitmentAbout Our Client:Our client is a dynamic, San Francisco-based company dedicated to connecting customers with verified experts in fields like healthcare, legal, tech support, and more. Their mission is to empower people with reliable, round-the-clock solutions through an innovative platform. As a fast-growing, profitable organization with a global presence, they are committed to excellence, diversity, and customer-centric innovation.About the Role:Mergen Partners is seeking a skilled and passionate UX Manager to lead and inspire an India-based team of UX designers on a contractual basis for our client. This senior leader will drive best-in-class design solutions across desktop, mobile, and app platforms, collaborating with stakeholders to meet business goals. The ideal candidate brings strong design expertise, exceptional leadership, and experience with global teams.What You’ll Do: Design (25%): Craft intuitive, user-focused designs for the platform, ensuring seamless experiences across all devices. People Management & Strategy (75%): Lead, mentor, and manage the India-based UX design team, supporting their professional growth and aligning work with business objectives. Partner with cross-functional teams, including design and content managers, to deliver impactful design solutions. Develop and execute design strategies that enhance user experience and drive business impact. Collaborate with stakeholders to translate requirements into frictionless, innovative product designs.What We’re Looking For: A stellar portfolio demonstrating expertise in UX/product design. 10+ years of UX/product design experience, including 3-5 years in a design management role. Proven ability to lead and mentor design teams, fostering individual career development. Strong collaboration skills, a positive attitude, and experience working with global, dispersed teams. Excellent written and verbal communication skills. Familiarity with designing for platforms that connect external contractors with customers (e.g., gig economy or service-based platforms) is a plus. Experience with B2C retail or tech products. Proficiency in tools like Figma, Microsoft Clarity, Mouseflow, Asana, and UserTesting. Knowledge of data analysis tools such as Google Analytics or PowerBI is a plus. Availability for late evening/night meetings to align with Ukraine and USA time zones.Why Join Our Client’s Team? Contribute to a high-growth, profitable company with a mission to make a meaningful impact. Work in a remote-first environment with flexibility and a focus on employee well-being. Join a collaborative, innovative team that values data-driven decisions, courage, and humility. Opportunity to transition to a full-time role based on performance and organizational fit.Our Client’s Values: Data-Driven: Decisions are rooted in data, not egos. Courageous: Embrace risks and challenge the status quo. Innovative: Continuously learn, create, and adapt. Lean: Prioritize customers and use lean testing to deliver optimal solutions. Humble: Stay grounded, knowing past success doesn’t guarantee future wins.Work Environment:Our client operates in a remote-first/hybrid model. Optional in-person team meetings or social events may occur, with employee well-being as a priority. Where legally required, employees attending in-person events must be fully vaccinated against Covid-19. Commitment to Diversity:Our client is committed to fostering an inclusive workplace that values diversity. They believe diverse perspectives fuel innovation and better outcomes. All candidates are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws.